Articles Tagged "Zendesk"

Zendesk Acquires HyperArc to Boost AI Analytics Capabilities

inMotionNow Acquires Lytho, Arc Publishing Rebrands as Arc XP and More CX News

Adobe Acquires Workfront for $1.5B, Sprinklr Debuts Fall Release and More DX News

Act-On Integrates With Zoom, Amperity Partners With Zendesk and More DX News

Facebook's Workplace on Portal Expands Conferencing, Email Still Top Collaboration Tool, More News

Adobe in Talks to Buy Marketo, SAP Updates Marketing Cloud, Other News

Medallia Reveals Experience Cloud Updates, Sprinklr Hires Former Fed CIO, More News

Gartner Names Queens of CRM Customer Engagement

Zendesk Buys Analytics Vendor for $45M

We Should Talk: How Live Chat Improves CX

News You Can Use: Microsoft, Facebook, Zendesk, More

News Bites: Platforms and Clouds, Phones and Ohms

News Bites: Picturepark's 6-Month Trial, Nuxeo Offers Nuxeo.io and More

8 Things You Can Learn About CX on Your Summer Vacation

Cloud Disruption in the Call Center

Bad Time for an IPO? Don't Tell Zendesk

Zendesk, Genesys Form Contact Center Software Alliance

Guess What 3 Countries Offer the Best Customer Service

Too Many Customers, Too Few Customer Support Agents

Zendesk Integrates with MailChimp, SurveyMonkey; Extends Customer Support

Few Customers 'Extremely Satisfied' with Omnichannel Customer Experience

Zendesk Introduces the Help Center to Help with Customer Self-Service

The Good, Bad & Ugly: The Impact of Customer Service [Infographic]

High Profile Hacks Prove Everyone and Everything is Vulnerable

Zendesk for Salesforce: Aims to Improve Customer Support Experience

Recession Relief: New Job Openings at Edelman, Siteworx, Workday, Jive, AvePoint and Forrester (6-Dec-12)

Recession Relief: New Job Openings at LinkedIn, Joyent, SurveyMonkey, Rivet Logic, Zendesk and Shutterstock (25-Oct-12)