Brian Donnelly

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New York City

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Brian Donnelly speaks, writes, and absorbs things related to the practice of marketing and customer experience. As Global Product Marketing lead for Watson Customer Experience Analytics and IBM Tealeaf, he helps organizations solve problems in these areas with innovative technology. Prior to IBM, Brian held various marketing roles at large global enterprises. Brian is committed to the notion that brands must align their interests with that of their customers. Any success that comes at the expense of the customer will be short-lived, and anything asked of the customer (even if just their attention) should be met with value in return. A win-win should always be the goal.

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