Luc Burgelman

CONTRIBUTING AUTHOR

Gent, Belgium

COVERS

Big Data, Customer Experience

CONNECT

Luc is a co-founder and the CEO of Belgium-based NGDATA, which uses big data technology to provide customer relationship management (CRM) solutions. Before NGDATA, Luc co-founded Porthus, which delivered cloud-based solutions that IPO’d in 2006 and was acquired by Descartes Systems Group in 2010. After leaving Descartes, Luc observed what was becoming a massive expansion of useful consumer data and realized that consumer-oriented companies would need a solution to store, organize, sift and gain customer insights with what would become known as big data. Through his experience in artificial intelligence (neural networks, large data processing, rule based systems and more), Luc decided to join forces to create NGDATA.

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