Melissa, Solutions Principal at Medallia, has over 15 years of experience in employee survey research and more than 20 years of experience in HR. She started her career at Towers Watson. She also was the Head of HR Analytics for Liberty Mutual Insurance for 9 years. She was the SVP, Head of HR Analytics at Citizens Bank and most recently the Head of Customer Research at Citizens.
Building Diversity and Inclusion in the Workplace Through Employee Insights