Michael Shmarak
FREELANCE WRITER
Chicago
COVERS
Digital experience, customer experience, social business
With more than 20 years of experience in public relations, corporate communications and executive/thought leadership positioning, Michael has represented some of the nation’s most recognized brands in professional services, real estate, hospitality, retail, technology and investment banking. An expert in public apologies, he currently serves as adjunct lecturer at Northwestern University, where he teaches Introduction to Public Relations at Northwestern’s School of Professional Studies. He earned an MBA from Wayne State University in Detroit, Mich., and received a bachelor’s in marketing from The Ohio State University.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Michael's Recent Tweets
Tweets by @shmaraksmprMichael's Recent Articles
- Putting the Human Back In 'Human Resources' Feb 18, 2016
- Does Your DX Accommodate People with Disabilities? Feb 3, 2016
- Look, Ma: No Mobile Device Jan 7, 2016
- Thoughts on IBM’s New Design Thinking Approach Dec 15, 2015
- Forget B2B & B2C: Embrace B2I Dec 1, 2015
- How Better DX Could Change the Future #DXS15 Oct 26, 2015
- Could the Right DX Make You Love Your Government? #DXS15 Oct 21, 2015
- Why Your Brand Should Embrace Selfies #DXS15 Oct 15, 2015
- Your Digital Experience Is Powered by People #DXS15 Oct 12, 2015
- The Essence of Great Experience #DXS15 Oct 6, 2015