Patrick Nguyen

CONTRIBUTING AUTHOR

San Francisco

COVERS

Digital Experience, Ecommerce

Patrick is Chief Technology Officer at [24]7.ai. He joined the company in 2011 with the acquisition of Voxify, where he led product and platform development teams in his role as CTO. Prior to Voxify, Patrick served in strategy, product development and R&D positions at Personify, McKinsey & Company and Australia’s Telstra Research Labs.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

Patrick's Recent Articles

Conversational AI Needs Conversation Design Jun 26, 2019
Combine Chatbots and RPA Bots for Better Customer Service Apr 23, 2019
Deploying a Bot? Remember the Conversational Advantage Feb 25, 2019
How AI Will Usher in a New Age of Personalized Commerce Nov 21, 2017

About Us

SMG/CMSWire is a leading, native digital publication produced by Simpler Media Group, Inc. We provide articles, research and events for sophisticated professionals driving digital customer experience strategy, evolving the digital workplace and creating intelligent information management practices. The CMSWire team produces 400+ authoritative articles per quarter for our 2.7 million community members. Join us as a subscriber.

Read more about us or learn how to advertise here. We also have a Reader Advisory Board.

More:

Monthly Editorial Calendar
Article Submission Guidelines
DW Experience Conference
DX Summit Conference
Advertiser Media Kit
Press Releases

Stay In the Loop

Get Our Newsletter

Patrick Nguyen

CONTRIBUTING AUTHOR

COVERS

CONNECT

Please Note

Patrick's Recent Articles