Priyanka Tiwari
CONTRIBUTING AUTHOR
Boston
COVERS
Digital Marketing
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As a director of product marketing at Interactions, Priyanka Tiwari is responsible for product launches and go-to-market strategy. Priyanka specializes in business development and bringing enterprise software products to market. Before joining Interactions, Priyanka led product marketing for IT operations tools at SmartBear Software. Prior to that she worked on data storage systems as a Software Engineer at EMC Corp. Priyanka holds a Bachelors of Engineering in Electronics from Mumbai University and an MBA from Babson College.
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Tweets by @tiwari_piyaPriyanka's Recent Articles
- How to Show Your Customers You Care This Holiday Season Nov 30, 2020
- How to Sell Customers on the Benefits of AI-Powered Customer Support Oct 21, 2020
- Why the Time Is Right for Financial Services to Embrace Voice Aug 28, 2020
- The Pandemic Is Changing How Consumers Feel About AI in CX Jul 13, 2020
- Future-Proof Your Customer Experience Strategy for the 'New Normal' May 20, 2020
- 3 Lessons Customer Experience Teams Can Learn From Good Parenting Apr 10, 2020
- How to Maintain Customer Loyalty Long After Cupid’s Arrow Strikes Feb 14, 2020
- Resolutions That Last all Year — for You and Your Customer Service Department Jan 8, 2020
- Avoiding Potholes on the Road to Effective AI Deployment Nov 18, 2019
- Rewriting the Language of Customer Engagement Oct 15, 2019
- 3 Misconceptions About AI in Marketing Sep 6, 2019