Steve Smith

Contributing Author
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Reporting from
Madison, Wis.
Customer Experience
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Steve Smith is U.S. Chief Operating Officer (COO) at Lyon, France-based Esker, a provider cloud-based document process automation software. As COO, he is responsible for all operations in North and Central America. Before joining Esker in 2003 as the director of sales, Smith spent 17 years at Equitrac Corporation as the senior vice president of worldwide sales and two years in sales at Pitney Bowes. A 25 year veteran of the document industry, Smith said he understands how important documents are in any business, and has led sales, service and consulting efforts to help customers eliminate inefficient document processes. In 1984 he earned his bachelor’s degree in Marketing and Finance from the University of Wisconsin — Whitewater, USA.

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