CRM Solutions are Great, But....According to MindTouch, Salesforce.com and SugarCRM are great, but these CRM applications have a few limitations that they believe their solution helps overcome:* Information Silos: CRM solutions are only piece of a bigger puzzle required for managing a sales cycle* Context Switching: CRM solutions don't track information critical to the selling process like website information, blogs and product announcements* Lack of Collaboration: Very little collaboration capabilities for teams to do research and strategizing on accounts
Deki for CRMEnter Deki for CRM, a solution that provides all this additional information and functionality to your existing CRM application -- SugarCRM or Salesforce.com -- in an integrated approach.What exactly are you getting from Deki for CRM?
Sales and Marketing DashboardsSales and Marketing professionals are given a customizable dashboard of dynamic reports. They don't have to leave their CRM app to see this dashboard -- it's integrated. The dashboard offers widgets that pull data and content from a number of back-end applications and online Web Services.
The dashboard makes it easy to create and collaborate on new reports and mashups, pulling information from both their CRM app and other services without having to be a developer genius.
Team CollaborationAlong with a reporting dashboard, the Deki for CRM solution also provides a wiki-based collaborative interface.
The wiki interface is built using SnapLogic data pipelines into CRM applications and other applications such as external financial systems, product databases and order processing systems.