• About Us
  • Editorial Calendar
  • IMPACT Awards
  • CX Decoded Podcast
  • CMSWire Mobile App
  • Press Releases
  • Product Directory
  • Advertise Here
  • Become a Contributor
Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
A vineyard on Old Mission Peninsula in northern Michigan with rows of grapevines in the foreground, colorful autumn foliage on rolling hills in the middle ground, and the blue waters of Grand Traverse Bay in the background.
Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars
Read now
Editorial
Four stages of transformation shown with orange paper: three crumpled balls on the ground and one paper airplane flying upward against a blue background, symbolizing progress and innovation.
Is It Digital Transformation 3.0 or AI Transformation 1.0?
Read now
Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
Read now
A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
Close-up of a conference table with a microphone, eyeglasses, pen, and paper in focus, with blurred boardroom participants in the background.
Is Your Board Ready for AI? Questions Every CX Leader Must Answer
US flag on the Robert Kennedy Justice Department Building in Washington DC.
Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
WebinarsResearchIMPACT AwardsEvents CalendarPodcastsEditorial CalendarAdvertising

Latest Portal Articles

Feature
Article
Portal
United Planet Gets Groovy With Intrexx Xtreme 4.5
Feature
Article
Portal
Intranet Dashboard Gets Leg Up on MS SharePoint
Feature
Article
Portal
Why Intranet Search Fails
Feature
Article
Portal
Intranets not Realizing Productivity Gains
Feature
Article
Portal
Intranets Must be Task-centric
Feature
Article
Portal
And the Killer Content for an Intranet is...
Feature
Article
Portal
Microsoft Releases Free SharePoint Apps
Feature
Article
Portal
Bowstreet Updates Portlet Factory
Feature
Article
Portal
SharePoint Resource Kit Released
Feature
Article
Portal
SharePoint Advanced Backup and Recovery
Feature
Article
Portal
Microsoft Releases SharePoint Web Parts for SAP and Web Services Integration
Feature
Article
Portal
Plumtree Launches Executive Dashboard Solution
Feature
Article
Portal
Tzunami Announces the K-Wise Deployer for SharePoint Portal
Feature
Article
Portal
Migrating a Struts application to WebSphere Portal
Feature
Article
Portal
Plumtree SOAring?
Feature
Article
Portal
Captaris Announces Teamplate for .NET 4.1
Feature
Article
Portal
Bowstreet Introduces JSR-168 Compliant Portlet Factory
Feature
Article
Portal
Microsoft Business Portal 2.0, Integrates Financials & Project Management
Feature
Article
Portal
The New Enterprise Portal
Feature
Article
Portal
Sybari Ships Antigen 7.5 for Microsoft Sharepoint
Feature
Article
Portal
Plumtree Software Extends Radical Openness with .NET Web Controls Add-On to Enterprise Web Development Kit
Feature
Article
Portal
SharePoint Portal Server comes of age
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Explore CMSWIRE
CX Decoded PodcastCMSWire IMPACT AwardsCustomer Experience ResearchPurchase ReportsCMSWire Editorial CalendarState of Customer Experience ReportState of the CMO ReportBecome a CMSWire ContributorThe Wire (Press Releases)CMSWire Advertising & Sponsorship
Popular Articles
Why Great CMOs Act Like Orchestrators, Not MegaphonesTypes of Social Media Influencers: Mega, Macro, Micro and Nano Your New Digital Experience Design Gurus: The U.S. Government (What?)6 Open-Source AI Frameworks You Should Know About15 Marketing Certifications That Can Help You Earn a Better SalaryWill Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Editorial Channels
AI in Customer ExperienceCustomer Data ManagementCustomer Experience PracticesContact CentersDigital Experience LeadershipDigital Experience StacksEcommerceHyper-PersonalizationMarketing AutomationVoice of the Customer
Join the Community

Not yet a CMSWire member? We serve over 5 million of the world's top customer experience practitioners. Join us today — unlock member benefits and accelerate your career, all for free.

fa-brands fa-linkedinfa-brands fa-blueskyfa-brands fa-x-twitterfa-brands fa-facebook
Get the CMSWire Mobile App
Download App Store
Download google play
Published by Simpler Media Group, Inc.
Explore our Family of Brands
CMSWire Logo Square
Reworked Logo Square
VKTR Logo Square
Privacy|
Terms|
Contact|
Sitemap|
Advertising
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
fa-brands fa-linkedinfa-brands fa-blueskyfa-brands fa-x-twitterfa-brands fa-facebook
Get the CMSWire Mobile App
Download App Store
Download google play
Privacy|
Terms|
Contact|
Sitemap|
Advertising