SharePoint, Collaboration Success Through Lens of Former Dell CTO

4 minute read
Dom Nicastro avatar

Call it a chief change in technology.

HiSoftware Inc. announced earlier this month the appointment of former Dell chief technology officer and Microsoft SharePoint MVP Chris McNulty as its company's CTO. 

With an MCTS, MCSE, MSA and MVTSP certification, McNulty has more than 20 years of software experience, including overseeing Dell solutions for SharePoint, Office 365, Yammer and related technologies.

He's also an occasional CMSWire contributor who's written recently about new patterns of collaboration in SharePoint and SharePoint's key enhancements over the last 10 years.

CMSWire caught up with McNulty for a Q&A on his new role, his past role at Dell and collaboration in the enterprise.

Nicastro: Tell us a little about your most recent role and what accomplishments you are proud of there?

McNulty: I was CTO at Dell Software and, before the merger, Quest. I was particularly proud of being able to accelerate our pace of product innovation, as evidenced in awards received for 2013 --SharePoint product of the year (Windows IT Pro Gold ,Silver and Bronze) and Microsoft Partner of The Year (Office/SharePoint Applications).Personally, I was extremely gratified to be awarded the Microsoft MVP Award for SharePoint.

Nicastro: And in roles prior to that, what are some achievements that stand out and how so?

McNulty: Prior to joining Quest, I directed the SharePoint practice at KMA, a new England Microsoft Gold Partner.We delivered many great solutions for our clients. Some of our partner extranets were exceptionally strong, and I was proud to be asked to help launch SharePoint 2010 on stage with Microsoft in 2010.

Nicastro: Why HiSoftware and your new venture? What was the attraction?

McNulty: I’ve spent much of my career working with Microsoft technologies for information management, analysis and collaboration, especially SharePoint and Office 365.HiSoftware is a best of breed compliance and security solution with a strong customer base.

social business, Collaboration Success Through Lens of Former Dell CTO

Working here, I’m afforded the chance to indulge my passion for shaping and sharing usable, valuable solutions to a larger group of customers than I’ve ever been able to before.HiSoftware has passion and commitment that echoes my own interest in transcending tradition on premises deployments to mobile, social and cloud-based platforms.

Nicastro: In driving technology strategy across all product lines and market verticals, what are some of your early visions on things that are important to get going in this arena?

Learning Opportunities

McNulty: Understand what makes your business successful, and the role for each platform -- SharePoint, Office 365, Documentum, Exchange, Yammer, Chatter, etc. -- in helping you achieve success.

Where should people be collaborating? What kinds of communication are OK, and who needs to participate?Understanding the actual business outcomes helps you understand what adoption needs to be encouraged, and what behaviors need to be curtailed.

Nicastro: What are steps organizations must take when it comes to secure collaboration in SharePoint?

McNulty: They need to create a strategy for BYOD and cloud, or else users will invent their own solutions using consumer tools which is when the enterprise loses control of its IP.

Nicastro: What examples do you see out there in SharePoint governance and security where organizations can get into trouble?

McNulty: The extremes: too much control leads to user abandonment, and the information still exists, just in places where it cannot be found to govern.Too little control leads to sprawl, duplication and lower user confidence that they are acting on the "right” information.

Nicastro: Finish this sentence: Those charged with spearheading SharePoint efforts in their orgs need more of:

McNulty: Business understanding and cloud readiness.

Nicastro: Now finish this sentence: Those charged with spearheading SharePoint efforts in their orgs need less of:

McNulty: Legacy full trust coded solutions that curtail agility and rapid deployment.Use the new app model and client based code (CSOM).

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