Latest Customer Data Platforms Articles(Page 420)

Smartphone or Dumbphone? NICE Mobile Reach Rethinks Customer Experience

IBM Heats Up Smarter Commerce with Tealeaf Purchase

Gartner: Microsoft, Oracle, Salesforce Dominate Customer Service Contact MQ

Q2 Planning: Key CXM, EIM, E2.0 Events for Your Calendar (3-May-12)

HELIOS iPad Document Hub Lets Users Own Code, Host Content #drupa

The Future of Publishing: Storytelling & Content Monetization

Internet Broadcasting Aims New Mobile Marketing System at U.S. TV News Websites

Using Web Standards to Create a Great Mobile Experience

Oracle WebCenter Sites Release Simplifies Online Customer Experience

2012 Webby Award Winners: Facebook, Pinterest, Instagram and So On

Gartner: Customer Service Contact Vendors Struggling With Meaning of Social CRM

Why Customer Experience Needs to Balance Quantitative, Qualitative Approaches

Socialbakers Releases Metric to Measure Your Engagement Rate

Influence, Incentives, Investment: Elements of the Consumer Experience on Social Media

Search and Find - A User-Centric Approach to Customer Satisfaction

Sitecore InDesign Plug-in Supports Context-Sensitive Print Materials on the Website

Social Slam 2012 Cuts Through Nonsense, Delivers Social Insights

Marketers and DAM: Taking the Relationship to the Next Level

73% of Consumers Wooed By Superior Customer Experience

Forrester Wave for Social Media Monitoring Led By Radian6, Visible Technologies

The DAM Shift: Enriching the Online Customer Experience

The Disconnect Between Real and Perceived Customer Service

Intuit Acquires SaaS Marketing Automation Provider Demandforce

Web Experience: How Useful is Your Website?

This Week: Creating Great Mobile Experiences + Is Google Drive Compelling?

Google Killing PostRank.com and PostRank Analytics on 1 May

DAM Solutions: Don't Let Your Digital Assets Be Wasted