Bright Pattern
Bright Pattern is a provider of next generation cloud based call center software. Their product offers a fusion of voice, web/mobile chat, social media, and skills-based routing within a unified contact center platform with convenient controls to provide efficient and effective customer service and support.
Bright Pattern is a privately held company, headquartered in San Bruno Ca and founded in 2010.
Company Info
- HQ Location
- United States
- Year Founded
- 2010
- Employees
- 300
- Website
- www.brightpattern.com
Products by Bright Pattern
Company Headquarters
Related News
-
Jun 25
Use Data to Enhance Employee Engagement and Improve Customer Experience
It's surprising how few companies view employee engagement as a customer experience imperative.
-
Jun 25
6 Key Steps to Digital Marketing Investment Success
Decision-making around marketing technology (martech) investments has become more complex than ever. Here we look at how to make the right choices.
-
Jun 25
SharePoint 2019 Roadmap: Reflections from SharePoint Conference 2019
A look at what captured people's interest, from a digital workplace perspective, at this year's Microsoft SharePoint Conference.
-
Jun 25
Why Implementing an Agile Business Model Is More Evolution Than Revolution
Is agile an evolution or revolution? Many organizations fail to look at the obstacles, and the time it takes, when implementing an agile business model.
-
Jun 25
The Path to an AI-First Digital Business
Having a grand vision of an intelligently automated organization is good and whatever you envisage in the future, you need to start somewhere.