Deskmoz delivers customer support services, especially for generating sales lead. Its aim is to strengthen the customer-centric organizations by adding value to their customer support service. Today, it has over 200 clients onboard and more than 1 million generated leads.
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Employee engagement software aims to help organizations improve employee engagement. We break down what you need to know about this emerging market.
Every single content shop, whether internal or external, needs great project managers.
A custom help site will fill in the gaps when the general information in the native SharePoint help center falls short.
Robotic process automation (RPA) bots can help support human agents as well as virtual agents.
Small and large organizations alike will suffer from less than optimal productivity if they don’t address information management issues.