DeskMoz is a pioneer in providing live chat agents services. It has a team of more than 100 experts for the client's desk needs with 24×7 live chat operators, email management service and tickets-management.
Primary Use Cases
Intranets have existed for over two decades, yet the industry still hasn't found a way to set organizations up for success, the same challenges persist today.
The long tail of legacy technology in most organizations cannot be ignored. Modernization and replacement must be a strategic priority, not an afterthought.
CX professionals should double down on customer success, prepare for customer master data management and look for changes in marketing automation in 2020.