- HQ Location
- Year Founded
Products by Dinamenta, UAB
Loyalty and trust have long been central to building and retaining business in financial services. It’s somewhat of a two-way street. Continue reading...
Social listening is the process of monitoring social media channels for mentions of a brand, competitors, a product, service, or keyword. Continue reading...
“The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits and souls." ― Herb Kelleher, Former CEO, Southwest Airlines Much has been written lately on engaging with empathy, particularly in our automated responses as the pandem...Read more
Customer experience leaders believe a lack of personalization has the greatest negative impact on CX. Continue reading...
Because of world events surrounding social unrest, brands have been scrambling to learn about African Americans and how to be supportive during these "transformative and unprecedented times," according to Cheryl Grace, SVP, US strategic community alliances and consumer engagement at Nielsen. Gra...Read more