Lumin Creative provides Social Business Software solutions for small to enterprise size companies. It provides feature-rich and scalable knowledge exchange solutions, with a focus on creating value for customers. The company's staff is comprised of leading professionals in the design and development industry with experience ranging from working with small design firms to large corporate intranets.
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Our top articles, resources and events from October 15-19, 2018.
Salesforce acquires email marketing solution provider Rebel, Facebook hires new VP Global Affairs, Concentric releases analytics solution and more CX news.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
While robocalls are on the rise, their effectiveness wanes. Consumers who are unlikely to pick up a call are more receptive to contact via social channels.
Much of the talk over the past year in the enterprise collaboration space has been about Teams, but Slack and G Suite integrations are offering an alternative.