Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers and browse relevant content and articles to meet their demand for information about products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Product Details
- Product
- Answerbase
- Company
- Lumin Creative
- HQ Location
- Spain
- Year Founded
- 1997
- License
- Commercial
- Deployment
- SaaS, On-Premise
Tags
Primary Use Cases
Q&A software
Related News
-
Sep 5
Is It Digital Transformation 3.0 or AI Transformation 1.0?
From monologues to dialogues, AI enables businesses to shift customer experience toward real-time intent, context, and conversational engagement. Continue reading...
-
Sep 5
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
In fresh U.S. statistics on AI-driven customer experience, personalization shines brightest, but transparency risks loom large. Continue reading...
-
Sep 4
Why Great CMOs Act Like Orchestrators, Not Megaphones
Influence, orchestration and alignment: the new playbook for B2B marketing leaders. Continue reading...
