Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers and browse relevant content and articles to meet their demand for information about products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Primary Use Cases
Your digital workplace should start with the question "why."
The customer journey should begin with a well-rounded communication strategy.
Customers expect rapid-fire innovation, greater personalization and real-time responsiveness.