Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers and browse relevant content and articles to meet their demand for information about products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Primary Use Cases
A lot of the activities credited as creating strong employee experiences only lead to short-term gains. Businesses need to dig deeper.
Choosing a SaaS product? In addition to evaluating the software itself, you need to think about non-software-related considerations.
AI, IoT, Search and Security: four topics we can expect to hear a lot more about during this year's Microsoft Ignite conference.