Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers and browse relevant content and articles to meet their demand for information about products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Primary Use Cases
Is it possible for IT to get the security it wants while delivering the experience employees expect?
Brands are using conversational interfaces to deliver customer experiences, but there's a catch: designing these conversations may be harder than they thought.
Employee experience is traveling down some roads knowledge management travelled before.