Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers and browse relevant content and articles to meet their demand for information about products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Primary Use Cases
How do we define collaboration vs. design by committee or democratization, and what are the differences between them?
Organizations big and small have been struggling with approaching modernization within their IT environments. There is no one correct approach to the problem.
Content is everything for many organizations, but many seem to be creating wasteful content that doesn't service the needs of their audience.