Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers and browse relevant content and articles to meet their demand for information about products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Primary Use Cases
Most firms still fall far short of excellent, or even good, mobile CX.
While not exactly a technology skeptic, let's just say I approach any promises of big change with a big grain of salt.
Business leaders must invest time and resources toward careful deployment of AI applications across the entire enterprise.