Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers and browse relevant content and articles to meet their demand for information about products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Primary Use Cases
When the dust finally settles on the current situation, the changes in behaviors and new working models being introduced now may actually become the new norm.
Customer experiences that worked when your company was a small start-up won't necessarily scale as your organization grows. Here's what to do.
Now more than ever, it’s important to work as a team and put effort into making that team work.