CMSWire doubled the number of attendees at its second annual DX Summit this past week at the Radisson Blu Aqua hotel in Chicago. It was a week to remember for the practitioners who came to gain knowledge and network in the digital experience arena.
The theme of the week was empathy for your customers, set up nicely by CMSWire Publisher Brice Dunwoodie in his conference-opening keynote. Customers, and not marketers and organizations, are at the center of the universe, as fellow keynoter Gerry McGovern cautioned. Read more.
Learning Opportunities
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Webinar
Feb
22
How Microservices, API-first, Cloud and Headless Fit Into a Modern eCommerce Architecture
Learn how the components of a MACH architecture fit into a modern ecommerce platform
Webinar
Feb
23
Why Machine Learning is a Marketer’s New Superpower
Looking for the cheat codes to turn massive amounts of customer data into meaningful insights?
Conference
May
10
CMSWire CONNECT 2023
Don't miss the most impactful customer experience conference of they year — live in Austin, Texas May 10-12, 2023.
Conference
May
10
Reworked CONNECT 2023
Don't miss the most impactful employee experience conference of they year — live in Austin, Texas May 10-12, 2023.
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Top Stories
What else got us talking this week:
Customer Experience
- Digital Experience: It's All About the Metrics [Video]
- DX Summit Speakers Warn a Course Correction May Be Needed
- DX Summit Keynoter Gerry McGovern: Make Your Customers the Center of the Universe
- DX Summit Discussion: Who Is Driving Your Digital Transformation?
Digital Workplace
- The Curious Connections Between Zombies, Ghosts, Teen Blood & Meetings
- Standardized Processes: Great in Theory, Not in Practice
- The Collaboration Community's Big Dirty Productivity Secret
- So Your Company Was Acquired: Now What?
Enterprise Information Management
- 4 Ways to Achieve Your Productivity Goals in 2017
- Microsoft Joins Linux Foundation, Google Joins .NET Community
- How to Reduce the Risk of Data Theft
- Dropbox Is Reinventing Itself to Win More Love From IT
Featured Events
- Nov. 29 — Future Branches - The Branch Reimagined
- Nov. 30 — [Earley Executive Roundtable] Back to Basics: Getting to the Next Level in Knowledge Management
- Dec. 1 — [Igloo Webinar] Don't get left behind: Create a unified digital workplace before it's too late
- Dec. 6 — Gartner Application Strategies & Solutions Summit
- Dec. 8 — [CMSWire Webinar] Redefine Your Digital Asset Strategy for 2017