Where: Radisson Blu Aqua, Chicago
CMSWire’s Digital Customer Experience (DX) Summit 2018 conference brings together the world’s foremost leaders and practitioners who are defining the next generation of digital experiences and creating the organizations and teams that make them a reality.
Don’t miss your opportunity to join this elite community of digital practitioners for a three-day conference (see the agenda) in Chicago filled with education, inspiration, technology demos and networking. Visit our about DXS, frequently asked questions, and why attend pages for more details.
Learn from experienced industry leaders (see the speakers)
Socialize with attendees from top Fortune 500 organizations
See the newest DX platforms, tools and technologies first-hand (meet our partners)
Our Speakers
Learn from leading practitioners, analysts and technologists working in healthcare, finance, CPG and more (see the speakers)
Serafina Frongia
Wells Fargo
Brian Solis
Altimeter @ Prophet
Alberto Viotto
Thomson Reuters
Our Venue
The Radisson Blu Aqua hotel, located in downtown Chicago
DX Summit 2018 Tracks
Leadership, Teams & Transformation
The why and how of transforming organizations to be customer-centric, agile and aligned across teams for CX success.
VoC & Customer-Driven Design
Build a modern Voice of the Customer program and understand how digital behavior shifts lifetime customer value.
Platforms, Stacks & Operational Success
Design the next generation digital experience stack and view DX Stack Live Tours to dive into real organization's digital CX technologies.
Artifical Intelligence & Data Layers
Advance artificial intelligence in the CX ecosystem and understand customer data management in a post-GDPR reality.
Analytics, Personaliztion & Optimization
Build agile customer journey mapping for the real world through optimized and measured micro-moments.
Ask Candace
Are there group rates?
Absolutely! Check out the pricing details for groups here.
What's the official hashtag for DX Summit?
You can check out #DXS18 or follow DX Summit on Twitter, Facebook or Instagram.
Why Chicago?
Location, art, live music: why not Chicago? We love being in the Windy City.
Past DX Summit Attendees
The CMSWire team is uniquely poised to bring you an exceptional conference.
With over 400 editorial contributors and more than a decade of market experience providing readers the most important and up-to-date information and analysis, CMSWire delivers a unique perspective and an inspirational event with the world's foremost leaders and practitioners.
Hear from industry leaders and analysts in a variety of keynotes, workshops, innovation spotlights and break-out sessions over a 3-day agenda.
DX Summit 2018 will gather digital experience specialists from VoC experts to optimization managers to CX integration gurus. You'll rub shoulders with the thought leaders, decision makers, practitioners and analysts who are designing and delivering the most innovative global digital and customer experiences.