DX Summit

When: November 12-14, 2018
Where: Radisson Blu Aqua, Chicago

CMSWire’s Digital Customer Experience (DX) Summit 2018 conference brings together the world’s foremost leaders and practitioners who are defining the next generation of digital experiences and creating the organizations and teams that make them a reality.

Don’t miss your opportunity to join this elite community of digital practitioners for a three-day conference (see the agenda) in Chicago filled with education, inspiration, technology demos and networking. Visit our about DXSfrequently asked questions, and why attend pages for more details.

DX Summit

DX Summit
Education & Inspiration

Learn from experienced industry leaders (see the speakers)

DX Summit
Premium Networking

Socialize with attendees from top Fortune 500 organizations

DX Summit
Innovation Spotlights

See the newest DX platforms, tools and technologies first-hand (meet our partners)

Our Speakers

Learn from leading practitioners, analysts and technologists working in healthcare, finance, CPG and more (see the speakers)

Serafina Frongia
Wells Fargo

Brian Solis
Altimeter @ Prophet

Alberto Viotto
Thomson Reuters

Our Venue

The Radisson Blu Aqua hotel, located in downtown Chicago

Award-Winning Architecture

 Luxury Accomodations

See More

DX Summit 2018 Tracks

Leadership, Teams & Transformation

The why and how of transforming organizations to be customer-centric, agile and aligned across teams for CX success.

VoC & Customer-Driven Design

Build a modern Voice of the Customer program and understand how digital behavior shifts lifetime customer value.

Platforms, Stacks & Operational Success

Design the next generation digital experience stack and view DX Stack Live Tours to dive into real organization's digital CX technologies.

Artifical Intelligence & Data Layers

Advance artificial intelligence in the CX ecosystem and understand customer data management in a post-GDPR reality.

Analytics, Personaliztion & Optimization

Build agile customer journey mapping for the real world through optimized and measured micro-moments.


Ask Candace

Are there group rates?
Absolutely! Check out the pricing details for groups here

What's the official hashtag for DX Summit?
You can check out #DXS18 or follow DX Summit on Twitter, Facebook or Instagram.

Why Chicago?
Location, art, live music: why not Chicago? We love being in the Windy City.

Past DX Summit Attendees

Don't Miss DX Summit 2018

The CMSWire team is uniquely poised to bring you an exceptional conference.

With over 400 editorial contributors and more than a decade of market experience providing readers the most important and up-to-date information and analysis, CMSWire delivers a unique perspective and an inspirational event with the world's foremost leaders and practitioners. 

Hear from industry leaders and analysts in a variety of keynotes, workshops, innovation spotlights and break-out sessions over a 3-day agenda.

DX Summit 2018 will gather digital experience specialists from VoC experts to optimization managers to CX integration gurus. You'll rub shoulders with the thought leaders, decision makers, practitioners and analysts who are designing and delivering the most innovative global digital and customer experiences.

Register Today ›