Digital Experience Summit - Now Available On Demand

CMSWire’s DX Summit conference series brings together the world’s foremost leaders and practitioners who are defining the next generation of digital experiences and creating the organizations and teams that make them a reality.

Brice Dunwoodie Quote

Explore the Conference ››

Don’t miss your opportunity to join this elite community of digital practitioners during our 2022 conference series filled with education, inspiration, technology demos and networking. Learn more ››.

2022 Conference Themes

  • Customer Experience Strategies for an Accelerated Reality (Available On Demand)
    Thought leaders, subject matter experts and in-the-weeds practitioners will share the engines of their success to building digital customer experiences using the latest data and insights applications, and strategic reimaginings for optimized digital experience programs leading the way in customer growth, retention and profitability. 

  • NextGen Customer Service Excellence (Available On Demand)
    Learn from leaders who are accelerating positive business growth through best-in-class customer service, intelligent automation, CDPs, modern chatbots, conversational assistants and personalized engagement.

  • How Great Organizations Empower Customer Experience Teams - Aug 17-18, 2022
    Today’s teams need to operate cohesively like never before, as they manage the pace of both technological change and customer needs and demands. See inside the operations of top performing customer experience teams, and improve your organization’s CX outcomes.

  • Future CX - Blending Physical & Digital Experiences - Oct 26-27, 2022
    Today’s businesses navigate many customer channels and interactions. Think, mobile apps, websites, social media platforms and brick and mortar stores. Evolving customer demands, disruption and proliferating channels highlight the need for organizations to create flexible and future proof customer experiences.

DX Summit

Why Attend?

DX Summit

Education & Inspiration
Learn from experienced industry leaders (see the speakers)

DX Summit

Premium Networking
Socialize virtually with attendees from top Fortune 500 organizations

DX Summit

Innovation Theater & Demo Derbies
See the newest digital experience platforms, tools and technologies first-hand (meet our partners)

Featured Speakers

Learn from leading practitioners, analysts and technologists working in healthcare, finance, CPG and more (see the speakers)

Jonathan Brill
Author, “Rogue Waves” & Ret. Global Futurist


Radhika Dirks
CEO & Founder - Ribo AI

Markus Giesler
Editor, Journal of Consumer Research & Professor of Marketing - Schulich School of Business

Camille Stewart
Global Head of Product Security Strategy - Google

Frequently Asked Questions

How much does it cost to attend?

There is NO COST to register and attend our virtual conferences. By completing our FREE registration form, you will have access to all live AND on-demand content presented as part of this conference series.

What's the official hashtag for DX Summit?

You can check out #DXS22 or follow DX Summit on Twitter, Facebook or Instagram.

Is there a deadline to register

No, there’s no deadline. You can register online at anytime to join live sessions in-progress or watch the on-demand programming. View the full DX Summit FAQ here.

Past DX Summit Attendees

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Don't Miss Our 2022 Conference Series

The CMSWire team is uniquely poised to bring you an exceptional conference. With more than a decade of market experience providing readers the most important and up-to-date information and analysis, CMSWire delivers a unique perspective and an inspirational event with the world's foremost leaders and practitioners.

Hear from industry leaders and analysts as they share the world’s best digital customer experiences first-hand through case studies, live tours and workshops. Discover the latest digital customer experience trends, best practices and research.

DX Summit will gather digital experience specialists from VoC experts to optimization managers to CX integration gurus. You'll rub shoulders with the thought leaders, decision makers, practitioners and analysts who are designing and delivering the most innovative global digital and customer experiences. Learn More›

About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.


Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

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