CM Guru Masterclass Utrecht 2015


In their struggle with creating and publishing information online, many organisations forget that their audiences move from device to device, and from channel to channel. Organisations that provide an 'unbroken' omni-channel personalized experience, build strong relationships with their customers, citizens or consumers. In short: you really have to focus on the cross-channel behaviour of your audience if you want to be successful. Is your organisation ready for omni-channel personalization? Become an expert at our CM Guru Masterclass. Learn how to create your own omni-channel infrastructure and strategy with our selected gurus Lisa Welchman (US), Bob Boiko (US), Erik Hartman (NL) and Wiep Hamstra (NL).

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