Social Media for Customer Service Seminar Atlanta 2015


Learn to achieve seamless, scalable, agile customer service. This half-day seminar will: Explore new strategies for working reaching customers across channels and touchpoints Develop a listening strategy that keeps you agile and responsive Discover the importance of enterprise-wide buy-in and how to create a unified external voice when talking with customers Evaluate your approach to customer-centricity and align priorities to ensure customers are front and center of your daily business

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