CMSWire Tweet Jam: From Good Employee Experience to Great CX #DigWorkChat


The importance of customer experience has become something of a mantra for businesses in the last few years, while employee experience has only recently come into the spotlight. 

While it seems like common sense that employees who excel at and enjoy their work would deliver better customer experiences, the connection between the two has remained for the most part anecdotal. But with customer experience increasingly becoming the differentiator between success and failure as a business and competition for strong employees at an all time high, brands can no longer afford to push the relationship between the two aside as a theory. 

So what can companies do to improve and shape the employee experience and how can they potentially measure the impact on customer experience? Join us on May 30 to discuss this and more during our hour-long Tweet Jam. Everyone is invited to join in using the #DigWorkchat hashtag. We'll post the questions we'll be discussing the day before the event, so check back then.

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