Latest Marketing & Customer Experience Leadership Reading(Page 344)

Weekend Reads: Mapping the Customer Journey, Bigger vs Better Data

WEM Roll-up: Microsoft WebMatrix Azure Integration, OmniUpdate Version 9.19

Social Media Briefs: Instagram Introduces Photos of You, Brands Struggle with Pinterest

Apple Approaching 50 Billion App Store Downloads, $10K for the Lucky One

Adobe Updates Mobile Features, Analytics, Adds iPad Preview to Digital Publishing Suite

Alfresco, MZinga, Accellion and SpringCM Win Hot Vendors Nominations from Aragon Researchers

Where's the ROI in Community?

Facebook Releases Promoted Likes Feature Globally

Three Steps to Defining and Mapping the Customer Journey

Microsoft's Surface Struggles in Q1, Apple Outperforms Estimates

Microsoft Announcing Second-Generation Surface Tablets Soon

Gartner Highlights Up and Coming Digital Marketing Vendors

Use Customer Journey Maps to Combat Self-Centeredness

FTC Updates Digital Advertising Guidelines, Focuses on Usability and Transparency

IBM Integrates BlueKai Customer Intelligence Into Tag Management System

LinkedIn Lets Users Add Document and Contents to Feeds

Orchard CMS Hits 4,000,000 Downloads for Modules & Themes, Version 1.7 Previewed

Leadership How to: Applying the Lesson of Autonomy

Turning Twitter Experiences into Meaningful Customer Engagement

Twitter's Self-Service Ad Platform Now Publicly Available in U.S.

McKinsey Touts The New Age of 'On-Demand Marketing'

Yahoo Continues Redesign with Introduction of Home Page Stream Ads

ClickTale Secures US $17M in Funding for Product Development

5 Alternatives to WordPress

Alert: What's Coming Up for Open Source CMS in May 2013

Advocate Hubs - The Next Step in Customer Communities

How 5 Web Experience Management Vendors are Dealing with Personalization