Articles Tagged "Customer Relationship Management"

Salesforce to Acquire Regrello for AI Workflow Automation

Why the Screen — Not the Stack — Defines Your Digital Experience

HubSpot Launches First CRM Connector for Anthropic's Claude

What Is Call Center Management? Strategy, CRM and Best Practices

Intuit Gets Conversational: AI Agents Tackle CRM, Finance and CX Tasks

HubSpot Launches First CRM Deep Research Connector to ChatGPT

How to Improve the Call Center Customer Experience

Your Dashboard Is Outdated: Welcome to the Agentic AI Era

What Is a Hosted Contact Center?

The Forgotten Art of Planning in B2B Marketing

Marc Benioff’s Blueprint for CX Success with AI-Driven Customer Agents

10 Ways to Turn Organizational Silos Into Collaboration Engines

Elevate Engagement Through Your Omnichannel Content Strategy

Why Marketers Should Own the Revenue Technology Stack

CRM vs. CDP: What's the Difference?

From Insight to Action: Real-Time VoC in the Age of Impatience

Will Agentforce Be the Most Significant Innovation in Salesforce's History?

CDP Evolution: Is the Hype Finally Over?

How Stack Composability & AI Can Supercharge Martech Stacks

What Is a CRM Platform? And How They Add Value to Your Business

Martech-Adtech Mega Deal Fails: Google-HubSpot Acquisition Collapses

Nurturing as a Marketing Imperative

Customer Journey Mapping: A How-To Guide

Major Shift at Freshworks: New CEO and $230M Tech Acquisition

Guide for Perfect Sales and Marketing Alignment

Taking Hyper-Personalization to the Next Level

Will Alphabet Acquire HubSpot?