Articles Tagged "Customer Relationship Management"(Page 12)

AvePoint Launches Microsoft Dynamics CRM Product Line to Ease Migration, Improve Data Quality

Salesforce Extends Mobile Reach Of Service Cloud, More Mobile Apps on the Way

Why Extending CRM is Critical to Meeting Customer Needs

Fostering Customer Relationships with Social Media, One Tweet at a Time

Tweet Jam Recap: The Customer Life Cycle #CXMChat

CRM 2012-2013: Separating the Substance from the Hype

Intuit Execs Say Give the Customers What They Want

[Infographic] Customer Experience Management in 2012

2013 Global E-Commerce Trends: More Personal, More Mobile, More Channels

Totango Updates Customer Engagement Platform, Enables Customer Journey Tracking

Web CMS Trends in 2013: Multi-Touch, Cloud, Social CRM

Bad, Very Bad, Awful Ideas - The Canned Social Media Response

Customer Experience Frustration Points and Their Consequences

Online Marketing Helps SMBs Weather Tough Economy

Customer Value: It's About a Bigger Pie

8 Ways Businesses Can Use Facebook and Customer Relationship Management

SAP Launches Customer Experience Revolution #SAPTechEd

Going Global with Social CRM, Aprimo Offers Advice

Use Social CRM to Optimize Customer Experiences

Marketing Automation: From Lead Generation to Sales Management

The Current State of Social CRM [Infographic]

Built-In Customer Support Turns Feedback into Conversations

Don't Let Sales Push Customer Relationships into the Background

KANA's Lagan Express Customer Service Platform Aimed at Public Sector Organizations

Gartner Magic Quadrant: Enterprise Social CRM Vendors to Target Niche Players in Acquisition Frenzy

Gartner Magic Quadrant: Acquisition Activity Booms In Social CRM Space, Jive, Lithium, Salesforce Dominate

CRM: Customer Acquisition is Nice, but Retention is Key to ROI