Articles
Tag: dynamics crm
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InsideView Brings Insights Enterprise to Dynamics Users Worldwide
San Francisco-based InsideView released its Insights Enterprise edition on Tuesday, which brings Targeting Intelligence into Microsoft Dynamics CRM and Dynamics 365.
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Microsoft Dynamics 365 Gets AI Capabilities & A Release Date
In July, Microsoft announced plans for a new solution that would combine its customer relationship management app, Dynamics CRM with Enterprise Resource Planning app, Dynamics AX. This morning, at its Microsoft Dynamics Partner community summit in Tampa, Fla., it announced the release date for the solution: Nov. 1.
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LinkedIn Buys PointDrive to Raise Its Social Selling Play
LinkedIn wants to be the definitive place for B2B social selling to take place. At least that’s what Mike Derezin, vice president of LinkedIn's Sales Solutions, told CMSWire earlier this month. And to help LinkedIn customers gain an edge, the Mountain View, Calif.
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Microsoft Dynamics 365: CRM, ERP in One
Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together customer relationship management from Dynamics CRM and enterprise resource planning from Dynamics AX. Microsoft Dynamics 365 will also be connected to Office 365
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Microsoft Protects EU Data From US Eyes
Microsoft announced plans today to offer cloud services including Azure, Office 365 and Dynamics CRM Online from two data centers in Germany. This follows an announcement yesterday that it also plans to develop a number of data centers in the UK and extend existing data centers in Ireland and the
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Microsoft Preps For Web Engagement Play With Adxstudio Deal
"It's an incredibly sexy acquisition but for right now it is just laying a groundwork for future innovation," Bill Patterson told CMSWire.
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Microsoft Ups Its Customer Experience Play
Microsoft is flexing its customer experience muscles. Last night it announced the spring release of Parature will come with more than 30 new “high priority” customer capabilities. They're designed to help businesses streamline and improve their customer experience strategies.
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Microsoft Offers Feds Secured Dynamics CRM #WPC14
It always happens this time of year. Microsoft, which spends most of the time locked tighter than a clam, suddenly opens up and starts giving out news bites like a leaky cauldron. It’s the prologue to the Worldwide Partner Conference and Microsoft can’t seem to stop giving.
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TinderBox Extends Dynamics CRM With Sales Automation
Think you’re missing something in Microsoft Dynamics CRM? TinderBox says you are. In fact, according to TinderBox, Dynamics CRM users may have a lot of technology to provide customer insights and engagement, but its sales automation processes are just not up to scratch.
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Watch Out! Microsoft Released Dynamics Marketing Today
Hey Oracle, Salesforce, Adobe and other big marketing software providers who feel they should be mentioned in this sentence: Microsoft's here. Today. Consider the space shaken up. Living up to its promise to deliver on the new Microsoft Dynamics marketing platform by this quarter, Microsoft announced today new capabilities in
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Microsoft Dynamics Will 'Capture Marketers Imaginations'
So the Big Guy is coming to marketing sometime this quarter. Microsoft Dynamics Marketing. A 35-country launch. Ten languages. Scared yet? “We’re really going to capture marketers’ imaginations around our customer and marketing analytics,” said Jamie Fiorda, director of Worldwide Product Marketing at Redmond, Wash.-based Microsoft.
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Microsoft Wants to Change Business Culture, Technology #CONV14
Microsoft is running two big conferences at the same time. The SharePoint 2014 conference began in Las Vegas yesterday, while Dynamics Convergence kicks off today in Atlanta with a keynote from Kirill Tatarinov, executive vice president of Microsoft Business Solutions.
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Microsoft Transplants Social Listening, Smart Marketing into Dynamics CRM
Just two weeks away from its 2014 Convergence Conference, Microsoft has started releasing details of the forthcoming upgrades to its customer relationship management (CRM) offerings. This year’s upgrades include smarter marketing capabilities, acute social listening and enhanced customer care based on the recent Parature acquisition.
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Microsoft's Parature Acquisition Focuses on Customer Experience
Microsoft officially announced its acquisition of Parature, a social and customer engagement tool that could provide the Dynamics CRM ecosystem with added capabilities like a customer portal and self-service knowledgebase.
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