News Analysis
Collaboration & Productivity
Salesforce Wants Marketing, Sales and Services Leaders Living in a Slack-First World
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Digital Workplace
6 Ways Real-Time Chat Apps Fail for Organizations
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Digital Workplace
5 Common Reasons Collaboration Tools Fail
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Customer Experience
Discussion Point: Will We Still Use Twitter in 10 Years?
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Social Business
Fleep Looks to Take on Skype with Hybrid Email Chat Tool
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Social Business
Skype, Microsoft Lync Connection Goes Live
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Customer Experience
Microsoft Brings Google Chat to Outlook.com, SkyDrive
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Social Business
Podio Platform Improves Social Capabilities with IM, Audio, Video Chat
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Customer Experience
Google Babble? Rumors Say Google Will Unify Messaging Services
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Social Business
Microsoft Announces End of Messenger With a Move to Skype
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Customer Experience
Google Buys User Engagement Firm Meebo
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Enterprise 2.0
New Unified Communications Solution After Skype's Business