Articles
Tag: automation
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Frontline Workers Isolated From HQ, Box Simplifies Process Automation
Workplace by Facebook studied communications habits and attitudes of frontline workers, Box upgrades Box Relay, and more news.
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Salesforce's Major Outage Reinforces Pitfalls of Cloud Software World
Salesforce Pardot users suffered a major software outage on May 17 that lasted for days. Here are the lessons learned.
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The Robots Are Coming: It's Time We Have the Messy Conversations
The next wave of technology innovation will generate productivity benefits, but these benefits will not necessarily be equitably distributed.
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Use a Chatbot for Digital Governance? Why Not?
It might seem counterintuitive to use technology to implement the policies you develop to govern the use of digital content and channels, but why not?
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Combine Chatbots and RPA Bots for Better Customer Service
Robotic process automation (RPA) bots can help support human agents as well as virtual agents.
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Did You Know Your New Colleague Is a Robot?
AI and automated bots are already part of the workplace and you don’t even know it.
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Can Automation Facilitate the 15-Hour Workweek?
Can we use technology to work fewer hours, more efficiently?
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Hitting the Middle Ground in Process Automation
When overhauling processes, how can you know where to start and how to take action?
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Why RPA Implementation Projects Fail
The advantages of RPA are clear. Unfortunately, for too many companies, they also seem unattainable.
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The Evolution of Marketing Operations
Consider for a moment that the average organization uses over 90 cloud services. Then think back to 5 years ago and it's easy to see the many changes marketing.
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Artificial Intelligence Makes Inroads in Human Resources Despite Concerns
Despite concerns of displaying humans and creating biases, AI is making inroads in human resources processes.
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Why You Should Approach Robotic Process Automation With a Critical Eye
Robotic process automation can offer clear solutions to longstanding business problems, but it’s not a silver bullet.
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How Martech Is Shifting the Sales and Marketing Relationship
The martech explosion continues and as it does it's bringing sales and marketing teams closer. Here's why.
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A Robot-Proof Career: The Skills That Matter
AI and automation don’t have to lead to mass unemployment if employers help the workforce to retool their skills sets with an eye on automation.
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