Articles
Tag: automation
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Feed the Marketing Machines, Future-Proof Your Business
The machines now run the show. Marketers today depend on automation and AI.
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Where Is the ROI in Artificial Intelligence Deployments?
Businesses are turning to AI for a competitive edge. However, AI is expensive, requires considerable investment and ROI is not guaranteed.
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Why AutoML Is Emerging as a Key Digital Workplace Technology
As AI is gaining traction in the enterprise so too is AutoML, or automated machine learning. Here's is how it's adding value to the process.
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The Technologies Helping Businesses Shift From Economic Recovery to Profitability
Digital tech played a paramount role in keeping workers functioning and maintaining business continuity. Now businesses are looking to next steps.
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Artificial Intelligence Takes Off in the Enterprise
Recent research shows that artificial intelligence has gone mainstream. Organizations that have yet to invest risk getting left behind.
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6 Common Misperceptions About RPA
Despite the at times overzealous claims, RPA is not an automatic solution for every challenge.
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Why HR Should Be in Charge of the Human Roadmap
We need HR to plot a course for employee growth and development in the AI economy. We call this a Human Roadmap.
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Test Automation Isn't Easy, But It’s Essential
Automation is the key to testing fast with high quality, but that's easier said than done. Here are some tips for getting started.
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How to Build Your Customer Service Operations from the Ground Up
Key guideposts to assist in designing a frictionless, intuitive experience for customers no matter when, or how, or why they interact with your organization.
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Why We Need Universal RPA Design Standards
There's no portability and very little interoperability in the RPA ecosystem, meaning a bot designed for one RPA platform cannot be exported to another.
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How SMBs Are Joining the Automation Race
Automation is gaining traction across enterprises and SMBs are joining the party. Here's why.
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Salesforce Updates Digital 360 With New Features to Marketing and Commerce Clouds
Salesforce expands its customer data platform, introduces new data integrations, partners with Google for first-party data, and more.
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CX Decoded Podcast: Taming the Martech Chaos With Anita Brearton
CX Decoded Podcast caught up with Anita Brearton, who provides tips on how to tame the marketing technology stack chaos.
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How Digital Transformation Is Driving Low-Code/No-Code Growth
It is clear that low-code/no-code deployments are gaining traction in the enterprise. However, growth is not as quick as might be expected. Here's why.
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