Articles
Tag: james robertson
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How Do We Fund the Office 365 Training We Need?
With the pace of new releases coming out, Office 365 is a moving target that both IT teams and general staff need to understand.
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A Business Methodology for Microsoft 365
Using Microsoft 365 will be a lifetime endeavor for organizations, but it needs a foundational structure to build on.
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Jump Into Office 365 With Both Feet – Or Walk Away
When businesses launch Office 365, then hesitate to use its capabilities, they're putting the success of the platform in doubt.
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Office 365: Applying Inner Loop – Outer Loop Thinking to Ownership
Turns out the inner loop, outer loop model of collaboration Microsoft released last fall can also be used to readily decide ownership of the platform.
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Intranet Technology Decisions Bring Surprises in 2018
The technology decision for intranets isn't as clear as you might think.
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Digital Employee Experience Bridges the Gap Between HR and IT
How the digital employee experience can put HR and IT on the same page.
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Digital Employee Experience Is Where the Action Will Be
For many companies, addressing the digital employee experience (DEX) represents a new opportunity to benefit from digital technologies.
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Collaboration Matters Most for Front Line Workers
When you roll out new enterprise collaboration or social tools, start the deployment with your front line employees or field workers — they need it the most.
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Launch Office 365 in Waves
Microsoft's Office 365 offers so many new tools and features that one big enterprise deployment is destined to fail
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Frontline Workers Still Point the Way Forward for the Digital Workplace
It was 2001 and I’d picked a terrible time to pivot my firm, Step Two, from being a software development company to a pure-play consultancy. It was just after the dot-com crash and work was thin.
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You Already Have a Digital Workplace – Now You Want a Great One
Hands up — who has a digital workplace? Let’s try this again: Hands up everyone who has a digital workplace? Everyone put your hand up. That’s better! The term "digital workplace" is relatively new, and is only now gaining interest and momentum.
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Avoid Intranet Pitfalls by Delivering Fast and Thinking Slow
The complex business environments most organizations operate in can stop them from taking advantage of the many opportunities intranets offer. Teams are tasked with the rapid delivery of outcomes, while at the same time managing the conflicting stop-start-stop messages coming from senior leaders.
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Beware the Hidden Costs of Enterprise Vendor Updates
For decades, the enterprise IT landscape moved at a slow and steady pace, in no rush to produce new features. Those days are gone. Vendors are now delivering huge leaps forward in capabilities, at a faster and faster pace.
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James Robertson: Employee Experience Is the Heart of the Digital Workplace
James Robertson got his start as a "proper geek, writing software" back in the '90s. But somewhere along the line he saw how organizations needed "practical and pragmatic advice" on how to navigate the demands of the modern workplace. Writing the Book on Intranets Robertson founded Step Two in 1996
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