Articles
Tag: john mancini
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We Need 'Set It and Forget It' Governance
Set it and forget it is the key to effective information governance in the Microsoft 365 environment.
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Facebook, We Need to Talk
Massive political segmentation, driven by ad dollars and ever-richer layers of personal data isn't a small bug. It’s a fundamental design flaw.
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Anatomy of a Collaboration Disaster
We’re going to learn a lot in the next few months about remote working — and a lot of the learning will be from experiences that are disasters.
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The Untapped Potential of Conversational AI: Content in Context
The next frontier of 'content in context' is to automate combining data and content into a seamless, conversational communication.
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The Remote Working Pendulum Swings Again: 9 Lessons Learned
Nine lessons learned from moving from a central office approach to a fully virtual one as remote working gets dragged into the spotlight.
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Is Your Capture Strategy Intelligent or Stuck in Yesterday’s Technology?
The rising tide of information chaos has a profound impact on digital transformation efforts. We must stem it at its origin: information capture.
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The Elephant in the Digital Transformation Room: The Long Tail of Legacy Tech
The long tail of legacy technology in most organizations cannot be ignored. Modernization and replacement must be a strategic priority, not an afterthought.
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Failure to Launch: 5 Causes of Digital Transformation Failure
Some digital transformation efforts are doomed before they even begin. Here’s why.
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8 Hacks to Simplify Content Management for Small Companies
Small businesses could be significantly more productive by rethinking the information equation through the prism of simplicity.
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AI Frontiers: Fascinating, Fake and Terrifying Content
As the frontiers of technology are pushed, the law of unintended consequences often rears its head in unexpected ways.
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The Robots Are Coming: It's Time We Have the Messy Conversations
The next wave of technology innovation will generate productivity benefits, but these benefits will not necessarily be equitably distributed.
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Digital Transformation: Should You Be Playing Offense or Defense?
Digital transformation discussions often fall prey to overly simplistic approaches. It's time to take a more nuanced approach.
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Beware the Inbound Marketing Trap
Looking at some tactical reasons for frustrating inbound marketing results.
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Customer Experience Needs to Focus on More Than Just the Usual Suspects
In spite of all the talk about personalization, so many customer experience initiatives target one demographic: young.
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