Articles
Tag: john mancini
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Facebook, We Need to Talk
Massive political segmentation, driven by ad dollars and ever-richer layers of personal data isn't a small bug. It’s a fundamental design flaw.
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Anatomy of a Collaboration Disaster
We’re going to learn a lot in the next few months about remote working — and a lot of the learning will be from experiences that are disasters.
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The Untapped Potential of Conversational AI: Content in Context
The next frontier of 'content in context' is to automate combining data and content into a seamless, conversational communication.
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The Remote Working Pendulum Swings Again: 9 Lessons Learned
Nine lessons learned from moving from a central office approach to a fully virtual one as remote working gets dragged into the spotlight.
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Is Your Capture Strategy Intelligent or Stuck in Yesterday’s Technology?
The rising tide of information chaos has a profound impact on digital transformation efforts. We must stem it at its origin: information capture.
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The Elephant in the Digital Transformation Room: The Long Tail of Legacy Tech
The long tail of legacy technology in most organizations cannot be ignored. Modernization and replacement must be a strategic priority, not an afterthought.
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Failure to Launch: 5 Causes of Digital Transformation Failure
Some digital transformation efforts are doomed before they even begin. Here’s why.
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8 Hacks to Simplify Content Management for Small Companies
Small businesses could be significantly more productive by rethinking the information equation through the prism of simplicity.
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AI Frontiers: Fascinating, Fake and Terrifying Content
As the frontiers of technology are pushed, the law of unintended consequences often rears its head in unexpected ways.
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The Robots Are Coming: It's Time We Have the Messy Conversations
The next wave of technology innovation will generate productivity benefits, but these benefits will not necessarily be equitably distributed.
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Digital Transformation: Should You Be Playing Offense or Defense?
Digital transformation discussions often fall prey to overly simplistic approaches. It's time to take a more nuanced approach.
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Beware the Inbound Marketing Trap
Looking at some tactical reasons for frustrating inbound marketing results.
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Customer Experience Needs to Focus on More Than Just the Usual Suspects
In spite of all the talk about personalization, so many customer experience initiatives target one demographic: young.
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Content Management Needs Come in Many Flavors
Bad decisions in the content space arise when users fail to identify their core objectives and fail to define how much content management they actually need.
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