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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
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Brands Are Winning Attention and Losing the Memory Game
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Editorial
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Which Email Marketing Trends Are Truly Worth It?
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News
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Google Adds AI Visibility Reports to Search Console
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Sitecore Acquires Scrunch to Boost AI Search Visibility
A blue semi-truck sits precariously on the broken edge of a collapsed bridge spanning a body of water. A large section of the bridge has fallen into the water below, leaving a wide gap between the remaining sections. The scene is set under a cloudy sky, with shoreline vegetation and distant buildings visible in the background.
Veracity Over Volume: Stay Standing During the Great Content Collapse
Two rolling suitcases sit near a large airport terminal window as a passenger jet takes off in the background. One suitcase is bright yellow, while the other is silver and topped with a hat and sunglasses, evoking leisure travel and vacation planning.
The Purchase Signal Most Brands Are Ignoring: The Booked Trip
A small autonomous delivery robot travels along a city street at dusk, illuminated by surrounding lights and vehicle headlights. Motion blur in the background emphasizes movement as the four-wheeled robot, carrying a small orange safety flag, navigates an urban environment independently.
Why Customer Experience Is Now Your AI Visibility Strategy
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Figma Make Brings Visual Editing to Live Codebases
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Salesforce Acquires Contentful to Power Agentforce Content
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Articles Tagged "Kevin Cochrane"

Editorial
Article
Digital Experience
Put Your AI to the Test: Is It Responsive and Prescriptive?
Editorial
Article
Digital Experience
Put Artificial Intelligence to the Test: Is it Personal?
Interview
Article
Digital Experience
Jahia to Marketers: Put People Before the Hard, Cold Data You Collect
Editorial
Article
Digital Experience
Understanding the Theory of (Digital) Evolution
Feature
Article
Digital Marketing
Guess Where Kevin Cochrane Popped Up?
Feature
Article
Customer Experience
Where's Marketing's Kevin Cochrane? Jahia Knows
Feature
Article
Customer Experience
Interview: Kevin Cochrane Takes on Enterprise Information Management as CMO of OpenText
Feature
Article
Customer Experience
Are Web & Mobile Experience Managers Up to the Customer Experience Task?
Feature
Article
Customer Experience
Multichannel Marketing in 2012: 3 Key Insights
Feature
Article
Customer Experience
Content Management Surprises in 2011? Here Are a Few of Mine
Feature
Article
Enterprise CMS
Day Software Aims to Strengthen Its Board of Directors
Feature
Article
Events
Day Software Awards First JCR Cup Winner
Feature
Article
Enterprise CMS
Day Speaks on 2009 Plans, Open Source, CQ5 and More
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For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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