• About Us
  • Editorial Calendar
  • IMPACT Awards
  • CX Decoded Podcast
  • Press Releases
  • Product Directory
  • Advertise Here
  • Become a Contributor
Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

SPONSORED BY
ActiveCampaign
Editorial
Large boulders and debris from a rockslide blocking a narrow mountain road surrounded by steep cliffs and greenery.
Some Consumers Find Zero Benefit With AI in Customer Service
Read now
Editorial
Three dogs sitting on grass beside their owners during an outdoor training session — a golden retriever, a white poodle mix and a brown terrier — all on leashes and looking forward.
Untrained Customer Service Agent? Nope. Untrained AI? Nope.
Read now
Editorial
A red wooden figure stands on a red bridge connecting two stacks of wooden blocks, linking a line of neutral-colored figures to the other side — symbolizing leadership, connection and bridging gaps in decision-making.
Social Proof and the Confidence Gap: What CX Leaders Can Learn From B2B Buyers
Read now
Two horses standing close together in a grassy field appear to be playfully “talking” or laughing with their mouths open, showcasing expressive faces and messy manes.
Your Boss Needs a New CX ROI Language: The Customer Asset Model
NiCE Software team members pose together at their booth during Salesforce Dreamforce, featuring branding for the NiCE + Cognigy partnership and event sponsor signage in the background.
NiCE Launches AI Ops Center for Enterprise CX Reliability
Two animated robots, one blue with a white star on its chest and one red with a flat round head, sit across a white table as if in conversation against a neutral background.
From Static to Smart: Why AI Is the Next Frontier in CMS
Genesys CEO Tony Bates on stage at his company's conference in Nashville in September 2025.
Genesys & Scaled Cognition Partner on Agentic AI for CX
Empty road in the forest in the Czech Republic.
The CMO’s 2026 Roadmap: How to Turn LLM Visibility Into GTM Strategy
Sad high school girl reading from school notes in foreground while her schoolmates gossip her in background while standing outside of the school. 
Chief Customer Officer Challenges: From 'Mean Girls' Politics to Real CX Power
WebinarsResearchIMPACT AwardsCMSWire TVPodcastsEvents CalendarEditorial CalendarAdvertising

Articles Tagged "Mobile Engagement"

Editorial
Article
Customer Experience
Empower Your Customers with Interactive, Visual Data
Feature
Article
Mobile Enterprise
5 Reasons IT Is Scared of Mobile Security
Feature
Article
Customer Experience
How Mobile and Social Are Changing Consumer Behaviors [Infographic]
Feature
Article
Customer Experience
The Future of Mobile Advertising is Built on Current Trends
Feature
Article
Customer Experience
eBook: Mobify's 14 Essential Tactics for Mobile Engagement
Feature
Article
Customer Experience
Confirmit Launches Updates for Multichannel Engagement
Feature
Article
Customer Experience
Mobile Is the New Face of Customer Engagement, Forrester Says
Feature
Article
Customer Experience
Kapow Packs Record Quarter Punch with 64 Percent Growth
Feature
Article
Social Business
3 iPad/iPhone Apps for the Mobile Worker
Feature
Article
Mobile
Mobile Connection Management is the Mobile Experience
Feature
Article
Mobile
Mobile Enterprise: Mobile the Best, Worst Way to Reach Customers
Feature
Article
Mobile
Kapow's Mobile Katalyst Creates Successful Mobile Experiences Without APIs
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Explore CMSWIRE
CX Decoded PodcastCMSWire IMPACT AwardsCustomer Experience ResearchPurchase ReportsCMSWire Editorial CalendarState of Customer Experience ReportState of the CMO ReportBecome a CMSWire ContributorThe Wire (Press Releases)CMSWire Advertising & Sponsorship
Popular Articles
PwC & Salesforce Launch AI-Powered Contact Center SolutionThe CMO’s 2026 Roadmap: How to Turn LLM Visibility Into GTM StrategyScott Brinker: The Four AI Agents Every Marketing Team Needs to KnowAI, Compliance and Customer Trust: 3 Pillars of Modern PersonalizationTypes of Social Media Influencers: Mega, Macro, Micro and Nano The One-Dial Illusion: Why CX Leaders Keep Crashing on ROI
Editorial Channels
AI in Customer ExperienceCustomer Data ManagementCustomer Experience PracticesContact CentersDigital Experience LeadershipDigital Experience StacksEcommerceHyper-PersonalizationMarketing AutomationVoice of the Customer
Join the Community

Not yet a CMSWire member? We serve over 5 million of the world's top customer experience practitioners. Join us today — unlock member benefits and accelerate your career, all for free.

fa-brands fa-linkedinfa-brands fa-blueskyfa-brands fa-x-twitterfa-brands fa-facebook
Published by Simpler Media Group, Inc.
Explore our Family of Brands
CMSWire Logo Square
Reworked Logo Square
VKTR Logo Square
Privacy|
Terms|
Contact|
Sitemap|
Advertising
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
fa-brands fa-linkedinfa-brands fa-blueskyfa-brands fa-x-twitterfa-brands fa-facebook
Privacy|
Terms|
Contact|
Sitemap|
Advertising