Articles
Tag: nlp
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Tableau Acquires ClearGraph to Raise Augmented Intelligence Play
Tableau, a Seattle-based business intelligence and analytics provider, announced this morning that it has acquired ClearGraph. Based in Palo Alto, Calif., ClearGraph provides smart data discovery and data analysis natural language query solutions. The purchase price has not been disclosed.
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Which Chatbot Is Right For You?
Chatbots have been the talk of the content marketing world recently, with many brands out there developing and testing their own. The opportunities that chatbots offer are undeniable and chatbots can be implemented in various ways to suit a range of businesses and customer needs.
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How Machine Learning Transforms Digital Experience, One Industry at a Time
Machine learning is steadily making its way into the business world, especially in the area of digital experience. The CMS industry is jumping headfirst into this technology with the aim of providing smart content to drive contextual experiences. As Forrester’s recent industry overview said, “The web CMS market is changing
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CRM's Evolution: Mobile is Just the Beginning
A mobile, dispersed, on-the-go workforce has forced an issue for companies of all shapes and sizes: the need for mobile customer relationship management (CRM).
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Why Most Customer Feedback Analysis Tools Suck & How to Fix This
Customer feedback analysis tools are all the rage, but most of them suck. They collect scores into pretty dashboards, but don’t actually tell what the feedback is or how to achieve customer loyalty.
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SAP to Sell NetBase Social Media Analytics Extension
With billions of social media posts across millions of sites globally, Social Web nirvana doesn't come easy, particularly for the enterprise looking to extract structured insights and meaningful metrics to understand market needs and spot emerging trends.
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Action Jackson Semantic Micro-blogging for the Enterprise
It's highly unlikely that popular services like Twitter have seen their full potential, but the concept of microblogging itself is being pulled in so many directions it’s hard to say exactly where it’s going.
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