Articles
Tag: nlp
-
Acquia Acquires Widen, Salesforce Updates Service Cloud and More CX News
Acquia acquired Widen, a digital asset management (DAM) provider, to lead this week's customer experience and digital marketing software news.
Continue reading...
-
The 360-Degree Customer View Has Changed: Have Your Data Strategies?
Successfully meeting today’s definition of a customer 360 requires a variety of strategies to connect more data points and deliver context about customers.
Continue reading...
-
Why Conversational AI Is So Much More Than a Chatbot
The history and use of conversational AI, and the ways conversational AI is being used outside of typical chatbots.
Continue reading...
-
Where Is the ROI in Artificial Intelligence Deployments?
Businesses are turning to AI for a competitive edge. However, AI is expensive, requires considerable investment and ROI is not guaranteed.
Continue reading...
-
4 Ways AI Should Be Playing a Role in Your DX Strategy
AI, machine learning, and natural language processing are beginning to play a much larger role in enterprise businesses.
Continue reading...
-
What’s Next for Conversational AI?
We're barely scraping the surface of what conversational chatbots can do. So what comes next for conversational AI?
Continue reading...
-
Microsoft's Interest in Nuance Is More Than Just Cloud
Microsoft has now overcome the final hurdle to its near-$20 billion acquisition of Nuance. Here's why Microsoft wants it.
Continue reading...
-
How SMBs Are Joining the Automation Race
Automation is gaining traction across enterprises and SMBs are joining the party. Here's why.
Continue reading...
-
Expert.ai Adds New Features to Its Natural Language API
The natural language (NL) API developed by Expert.ai shared new features for its analysis capabilities.
Continue reading...
-
5 Entry-Level Marketing Projects for AI Newbies
What are the best entry level projects to help marketers dip their toes in the artificial intelligence waters? Here are five recommendations.
Continue reading...
-
Natural Language Processing's Impact on Marketing
NLP is being touted as the hottest area of artificial intelligence and a new generation of transformer language models are unlocking new NLP use-cases.
Continue reading...
-
4 Ways That AI Is Improving the Customer Experience
As a leading trend in technology, AI continues to gain popularity with marketers and CX professionals. Here are some ways it's adding value to them today.
Continue reading...
-
Social Distancing Has Raised the Bar for the Digital Experience
Companies that help customers navigate this crisis—even if it means creating brand new services—will be well-positioned to retain loyalty when all this is over.
Continue reading...
-
Enterprise Leaders Should Ask How, Not If, They Should Use AI
AI has arrived at a point where enterprise leaders need to ask themselves not whether they should deploy, but how they should deploy it. Here’s why.
Continue reading...
Displaying 1-14 of 34