Articles
Tag: ux
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UX Pros Design for all Possible Outcomes — Including Bad Actors
Great CX and UX professionals should have the ability to imagine more than the “happy path,” where everything goes right for the customer and the system.
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Balancing User Experience and Creativity in Design
User experience and creativity can not only coexist, but also complement each other to produce better, more human experiences for users.
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Design Thinking Isn’t User Experience
Design thinking is everywhere, but definitions and interpretations vary.
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Governments' Key Competitor Is Complexity
There is real hope that many governments are working to overcome the worst instincts of large political organizations.
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User Experience Design Shouldn't Happen in Isolation
The difference between UX success stories and UX horror stories is pretty clear.
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Major Usability Problems Require Less People to Identify
On most websites or apps, fixing three big things can often make things significantly better.
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Customers Can Tell When No Thought Goes Into Product Design
Attention companies: We can tell when you don't have a qualified CX or UX practitioner working there.
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9 Common Website Launch Mistakes and How to Avoid Them
Are you about to launch your organization's new website? Well, here are 9 tips to consider before launching that will ensure a smooth mistake-free roll out.
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Do Your Digital Properties Suffer from These 5 Obstacles?
Every organization thinks it's unique in what prevents it from achieving digital excellence, when in reality, the issues are common.
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Why 'Accessibility' Isn't an Ugly Word
Many still believe accessibility places too many restrictions on the look and feel of a website, that it ruins the design. This is a myth.
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Why Good UX for Internal Customers Matters
When we fail to build a better product for our co-workers, we’re telling them we don’t care.
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Practical Tips for Microcopy Messages That Work and Convert
UX writing and microcopy should enhance people's experience and improve your brand’s image. Useless or confusing copy can do the opposite.
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Let's Retire These Common Product Sound Bites
Phrases heard throughout companies of all sizes relating to product and product design that need to go away.
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SharePoint Intranets Then vs. Now: A UX Perspective
SharePoint's intranet potential has changed quite a bit in recent years.
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