Press Release
Customer Experience
Qualtrics Unveils Groundbreaking AI Innovations to Transform Understanding of Customers, Employees and Prospects
May 01, 2024
Qualtrics AI, trained on the company's vast database of human sentiment, deepens connections to propel growth Qualtrics Assist enables everyone in an organization to ask questions, gain insight, and take action on feedback to improve every employee and customer interaction New conversational survey capabilities ask follow-up questions in real time, and AI-powered comment summaries reveal key insights to engage employees SALT LAKE CITY, May 1, 2024 /PRNewswire/ -- QUALTRICS X4 -- Qualtrics, the leader and creator of the experience management (XM) category, today introduced new capabilities, generated by Qualtrics ® AI and trained on the world's largest database of human sentiment, that exponentially increase organizations' ability to understand and build connections with every customer, prospect and employee, especially the ones who rarely share direct feedback. Qualtrics AI learns from billions of data points – collected over years of category leadership – and scientifically validated methodology to provide fast, trusted, and accurate insights.
Press Release
Contact Center
Qualtrics AI Empowers Organizations to Improve Customer Experiences In-Store, Online, and in the Call Center
May 01, 2024
New purpose-built apps for frontline staff and AI-powered innovations transform the customer experience for organizations including Hilton and Motorola Solutions According to Qualtrics research, companies have a staggering $3.7 trillion at risk this year from inadequate customer experiences SALT LAKE CITY, May 1, 2024 /PRNewswire/ -- QUALTRICS X4 -- Qualtrics, the leader and creator of the experience management category, today unveiled new AI-powered innovations across XM for Customer Experience ™ empowering organizations to understand and build connections at scale, with every customer, and personalize the customer experience at speed and scale across every channel. These new solutions, powered by Qualtrics ® AI, create an empathetic, humanized experience by helping organizations understand the sentiment, satisfaction, effort, expectations and preferences for every customer.
Press Release
Digital Marketing
Qualtrics Introduces Cutting Edge AI-Powered Strategy & Research Suite for Enhanced Market Insights
May 01, 2024
New AI-powered strategic research solutions provide smarter, faster insights by summarizing the most relevant data in seconds to boost strategic decision-making and market responsiveness New solutions allow organizations to harness the power of 35 million panelists and streamlined research methods for precise, powerful market analysis SALT LAKE CITY, May 1, 2024 /PRNewswire/ -- QUALTRICS X4 -- Qualtrics, the leader and creator of the experience management category, today unveiled new AI-powered capabilities within its Strategy & Research Suite ™ that provide organizations with valuable insights on market trends, unmet consumer needs and growth opportunities. New strategic research capabilities enable businesses to tap into 35 million unbiased panelists in seconds, easily conduct moderated interviews online, capture nuanced feedback from video recordings and bring together the millions of data points that make up all of the research and feedback across an organization in a single, searchable research management system.
Press Release
Customer Experience
Twilio Preferred Partner Zing Secures Additional £1.25m Funding to Support US Expansion
May 01, 2024
LONDON, May 1, 2024 /PRNewswire/ -- Zing, one of the most prolific Twilio consulting partners, has raised an additional £1.25 million from existing shareholders Maven Capital Partners to support its expansion in the United States (US). Headquartered in the United Kingdom (UK), Zing builds exclusively on the Twilio technology stack, helping organizations around the world deliver amazing customer experiences.
Press Release
Customer Experience
project44 Appoints Amir Siddiqi as Chief Customer Officer
Apr 30, 2024
The customer success veteran brings experience from previous companies like Alteryx, VMWare, Docker, and Cloudera CHICAGO, April 30, 2024 /PRNewswire/ -- project44, the leading High-Velocity Supply Chain Platform, announced that Amir Siddiqi has joined the leadership team as Chief Customer Officer. Siddiqi brings extensive experience guiding teams across sales, consulting, big data, and cloud services to project44 to enhance its customer success programs. "At project44 we are obsessed with serving our customers, figuring out what they need, and how we can help them better understand and optimize operations to achieve a High-Velocity Supply Chain," said Vivek Kundra, President and Chief Operating Officer at project44. "Amir brings his experience to further elevate our customer experience and drive our company towards even greater success.
Press Release
Ecommerce
Invent Analytics Raises $17M to Help Retailers Maximize Profits With Supply Chain AI and Expand Platform Footprint
Apr 30, 2024
PHILADELPHIA, April 30, 2024 /PRNewswire/ -- Invent Analytics, an award-winning global retail planning solutions provider, announced today that it has secured $17 million in Series B funding. The investment round is led by LFX Venture Partners, in partnership with existing investors European Bank for Reconstruction and Development (EBRD) and Collective Spark.
Press Release
Customer Experience
Breville Levels up CX With Algolia’s AI-Search Solution
Apr 30, 2024
SAN FRANCISCO--( BUSINESS WIRE)-- Algolia, the world’s only end-to-end AI Search platform, today announced a successful implementation by Breville, an iconic kitchen appliances brand. By adding Algolia’s AI Search, Breville significantly elevated online engagement and personalization for their 15 million worldwide online visitors.
Press Release
Customer Experience
Partnership With a Purpose: VertexOne Publicly Launches New Partner+ Program
Apr 30, 2024
The program, which has been in the works for nearly a year, brings best-in-class solutions into a single, customer-centric ecosystem It’s first and foremost about bringing the best solutions together to address our clients’ and markets’ needs. But it’s also about defining who we are, why we partner & the standards we want to uphold” — Ed Solar, VertexOne’s Chief Growth Officer FORT WORTH, TEXAS, UNITED STATES, April 30, 2024 / EINPresswire.com / -- VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, is excited to publicly unveil its new Partner+ Program, a curated, collaborative partner program that brings together best-in-class partners and solutions into a single, dynamic partner ecosystem designed to drive transformative change for the customer experience in the energy and utility industry.
Press Release
Digital Marketing
COSMarketing Agency Utilizes Press Releases to Boost Traffic Online to Small Businesses in Florida
Apr 30, 2024
Press Release Backlinks for SEO Press Release Marketing Agency Press Release for Search Marketing Press Release Agency Georgia SEO Marketing Agency Atlanta COSMarketing Agency is taking an innovative approach to drive traffic and visibility for small businesses in Florida. With dozens of partners in their press release community, COSMarketing Agency ensures that businesses get maximum exposure and reach a wide range of audiences across multiple outlets.” — Katrina Tecxidor ATLANTA, GEORGIA, UNITED STATES, April 30, 2024 / EINPresswire.com / -- FOR IMMEDIATE RELEASE COSMarketing Agency Utilizes Press Releases to Boost Traffic Online to Small Businesses in Florida COSMarketing Agency, a leading marketing firm specializing in online and digital marketing strategies, is taking an innovative approach to drive traffic and visibility for small businesses in Florida.
Press Release
Digital Marketing
BrandGuard Launches Freemium Brand Governance Platform for Marketers
Apr 30, 2024
NEW YORK, April 30, 2024 /PRNewswire/ -- BrandGuard, the leading provider of brand governance solutions, today announced the launch of its new freemium offering designed to help marketers easily create, share and enforce brand guidelines across their organizations. The new offering provides free access to BrandGuard's core brand governance tools, including the BrandGuide Builder, BrandGuard scoring engine and BrandGPT conversational interface. "Maintaining brand consistency is an ongoing challenge for marketers, who are creating more content than ever before across a proliferating number of channels," said Rob May, CEO of BrandGuard. "Our new self-serve platform equips marketing teams with powerful AI-driven capabilities for defining their brand identity, assessing creative assets for compliance, and making brand guidelines instantly accessible – all for free." The BrandGuard freemium offering includes the following key features: BrandGuide Builder: A user-friendly, step-by-step process that helps capture essential elements of a brand identity and transforms them into a modern style guide.