The Wire (Page 129)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Porch Group Media Launches Consumer Insight Data on Snowflake Marketplace
Apr 24, 2024
Porch Group Media By leveraging the capabilities of the Snowflake Data Cloud, we're able to provide our clients with access to high-quality consumer data, enabling them to optimize their marketing efforts.” — Michelle Taves, GM of Porch Group Media TAMPA, FL, UNITED STATES, April 24, 2024 / EINPresswire.com / -- Porch Group Media, a leading provider of audience and marketing solutions, announced the launch of its consumer insight data on Snowflake Marketplace. This new integration will provide marketers with access to a broad collection of unique audiences and attributes.
Press Release
Digital Marketing
CoSchedule Introduces Free Social Media Generators for TikTok, Instagram and YouTube
Apr 24, 2024
TikTok Captions Instagram Captions New CoSchedule tools help content creators write powerful captions for TikTok, Instagram, YouTube, and more. We're excited to introduce our new caption generators and analyzers, enabling marketers to use AI to create captivating captions that drive real results.” — Garrett Moon, CEO of CoSchedule BISMARCK, ND, USA, April 24, 2024 / EINPresswire.com / -- CoSchedule, the leading provider of marketing calendar software for content, social, and beyond, is excited to announce the expansion of its social media toolkit with the addition of AI-powered social media caption generators and analyzers.
Press Release
Digital Experience
Dave O’Flanagan Appointed CEO of Sitecore
Apr 24, 2024
After three years as CPO where he led transition to Sitecore’s composable DXP O’Flanagan to drive ongoing innovation and transform customer value with AI Leadership and board changes announced to accelerate strategy of new CEO San Francisco, April 24, 2024 – Sitecore® a global leader in digital experience software, today announced the appointment of Dave O’Flanagan as CEO. In this new role, O’Flanagan will continue to advance Sitecore’s DXP leadership, driving ongoing innovation and transforming customer value with AI.
Press Release
Contact Center
evaluagentCX Helps Contact Centers Ditch Unreliable Customer Surveys With AI-Powered NPS
Apr 24, 2024
xNPS will help evaluagentCX users better understand their customers' true experience. evaluagent invites product testers for incoming feature, xNPS (Expected Net Promoter Score) We’re excited about the potential of this feature and how NPS can be connected to other insights within the platform, ultimately elevating our clients’ understanding of their customer experience.” — Nadine Edmondson, Director of Product Marketing and GTM, evaluagent MIDDLESBOROUGH, UNITED KINGDOM, April 24, 2024 / EINPresswire.com / -- evaluagent, a global leader in contact center quality assurance and performance improvement software, is pleased to announce a leading-edge new feature coming to its award-winning platform evaluagentCX. xNPS (Expected Net Promoter Score) has been designed to replace post-contact surveys with a generative AI-based result from every interaction. Requiring no historical data to get up and running, xNPS sets out to help contact centers achieve deeper, more accurate insights – waving goodbye to an average response rate of 3% and instead, generating a score from 100% of interactions.
Press Release
Digital Marketing
SightX Announces Industry-First Generative AI Market Research Consultant Ada
Apr 23, 2024
SightX announced a major release with their new Generative AI consultant Ada, set to revolutionize the market research industry. Ada provides massive efficiency gains for researchers by unlocking a new realm of possibilities to help them uncover trends and create innovative products with unprecedented speed and precision.” — Tim Lawton NEW YORK, NEW YORK, USA, April 23, 2024 / EINPresswire.com / -- SightX, an innovative leader in the research technology space, has announced a major release with their new Generative AI consultant Ada, set to revolutionize the market research industry.
Press Release
Digital Marketing
Rain Technology Debuts Display Screen Branding
Apr 23, 2024
BOULDER, Colo. and TAIPEI, Taiwan — April 23, 2024 — Rain Technology, creator of the world’s most advanced directional display technologies, today announced the release of Display Screen Branding™, a switchable privacy display solution. Manufacturers of laptops and monitors, smartphones, point-of-sale systems, ATMs, and automotive displays can increase the marketing value and customer experience of every screen, while controlling the viewing angle for privacy.
Press Release
Digital Marketing
88% of Influencers’ Top Concern Is Navigating Frequent Changes in Social Media Platform Algorithms
Apr 23, 2024
URLgenius’ Latest Lightning Survey Uncovers Consumer, Business, & Tech Trends Impacting Creator Economy on National Creator Day NEW YORK--( BUSINESS WIRE)--URLgenius, the leading platform for enhancing digital commerce and creator engagement, unveils results from its latest Creator Day Lightning Survey that shed light on the critical aspects impacting the ever-changing landscape of the creator and influencer economy. Additionally, to mark National Creator Day, URLgenius is offering free access to its patented technology and insights for creators who have fewer than 5,000 followers on their largest social media platform. “Each creator’s journey is unique and evolves as their audience develops, but creating multiple income streams is universally critical to turn a passion into a full-time career” More Than a Hobby: As digital platforms grow and social media companies further develop format offerings and in-app shopping opportunities, over 78% of surveyed influencers and creators report their roles as full-time roles or careers.
Press Release
Digital Marketing
Adwanted USA and GaleForce Digital Technologies Collaborate to Enhance Media Planning and Buying Experience
Apr 23, 2024
WEST PALM BEACH, FLORIDA, UNITED STATES, April 23, 2024 / EINPresswire.com / -- Adwanted USA and GaleForce Digital Technologies, Inc., have announced a strategic partnership. This collaboration brings together the campaign creation software, AdwOne and data services, SRDS, flagship product of Adwanted USA, with GaleForceMedia, the premier media planning and buying solution from GaleForce Digital Technologies’ suite of services.
Press Release
Digital Marketing
Launching Reach 2.0: Next-Gen Event Marketing Platform for Webinars and Field Marketing Events
Apr 23, 2024
Upgrade Focuses on Enhanced Usability and Advanced Analytics Banzai Reach Banzai Reach Helps Event Marketers Get (The Right) Butts in Seats SEATTLE, April 23, 2024 (GLOBE NEWSWIRE) -- Banzai International, Inc. ( NASDAQ: BNZI), a leading SaaS marketing technology company, is excited to unveil Reach 2.0, a major milestone release of its flagship event marketing product. Reach leverages data from a variety of sources to help marketers increase attendance for their events and webinars by building target invitation lists based on customer criteria and sending targeted, high-deliverability invitations backed by data-driven insights.
Press Release
Ecommerce
PayToMe.co Launches AI-Driven KYC to Power Global E-Commerce With ShipToBox.com
Apr 23, 2024
AI-Driven KYC Global ecommerce Japan UAE UK Partnership Strengthens International B2B2C Transactions with Enhanced Financial Services and Security Integrating AI with KYC redefines global trade, enhancing security and transaction ease for businesses and consumers alike.” — PayToMe.co PALO ALTO, SAN FRANCISCO, USA, April 23, 2024 / EINPresswire.com / -- PayToMe.co, a leader in fintech innovation, is thrilled to announce the successful launch and integration of its comprehensive suite of services, including advanced AI and KYC technologies, with ShipToBox.com, an award-winning e- commerce and shipping platform. This collaboration significantly boosts global e-commerce expansion by enhancing transaction security and efficiency for B2B2C customers worldwide.