The Wire (Page 133)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Ansira Launches Exclusive Integration Connecting Salesforce Marketing Cloud and Bloomreach Engagement
Apr 16, 2024
Ansira is the only systems integrator to offer this capability ST. LOUIS, April 16, 2024 /PRNewswire/ -- Ansira Partners, Inc. ("Ansira"), an independent global marketing services and solutions company with proprietary website, media, and channel platform technology, today announced its exclusive integration service that offers a seamless, near real-time transfer of customer, product, and anonymous user data between Salesforce Marketing Cloud and Bloomreach Engagement. "This integration represents a significant advancement for Salesforce and Bloomreach customers." "Ansira is proud to bridge the gap between two powerhouse marketing technology providers and ultimately help our clients achieve greater efficiency and effectiveness in their cross-channel communications," said Ansira SVP, Marketing Courtney Jane Acuff. "This integration represents a significant advancement for Salesforce and Bloomreach customers, and we are excited about the impact it will make for our shared clients moving forward." As a Bloomreach systems integrator and premier partner in their vendor ecosystem, Ansira's integration service processes bidirectional requests in near real time, ensuring that no email message goes unsent, and no engagement is lost in transmission.
Press Release
Digital Marketing
Pega Infinity ‘24 Helps Enterprises Harness Powerful GenAI Solutions to Achieve Self-Optimization
Apr 16, 2024
New capabilities enable businesses to leverage practical AI tools to achieve transformative outcomes CAMBRIDGE, Mass. – April 16, 2024 – Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced the general availability of Pega Infinity ’24.1 TM. This latest release of Pega’s portfolio of products showcases enterprise-grade AI and automation enhancements that empower organizations to optimize sales, service, marketing, and operations.
Press Release
Digital Experience
SmartOne.ai Gains New Leadership Edge With Eric Raza as President and COO
Apr 16, 2024
Eric Raza, President & COO at SmartOne.ai Together, we will redefine the promises of AI, starting with ensuring the integrity, safety, efficiency, and privacy of the data pipeline that powers the most transformative solutions.” — Eric Raza, President and COO MONTREAL, QC, CANADA, April 16, 2024 / EINPresswire.com / -- SmartOne.ai, a trailblazer in artificial intelligence (AI) and data solutions, is thrilled to announce the appointment of Eric Raza as its new President and Chief Operating Officer (COO). This strategic move comes on the heels of the company's recent establishment of its headquarters in Montreal, a global hub for AI innovation, and the addition of Nicholas Nadeau, P.
Press Release
Customer Experience
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service
Apr 16, 2024
Major Update Rebuilds Platform Around GenAI, Reduces Risk With Slate of Safety Features SANDNES, Norway, April 16, 2024 /PRNewswire/ -- boost.ai, a leading conversational AI (CAI) solution provider, today announced the launch of Generative Action, the latest in a series of innovations to advance their platform's Generative AI (GenAI) capability. Building on LLM-enriched functionality launched last year, Generative Action enables the use of GenAI-enabled virtual agents (VAs) with the safeguards necessary for operation in customer-facing, and highly-regulated environments.
Press Release
Digital Marketing
eAskme Launches Word Counter Tool for Bloggers, Marketers, and Writers
Apr 16, 2024
eAskme Launches Word Counter Tool for Bloggers, Marketers, and Writers. Check number or words, keywords, sentences, paragraphs, and reading time.
Press Release
Digital Marketing
MetaRouter Joins Braze Alloys Partner Program to Maximize the Impact of Marketing Automation and Customer Engagement
Apr 15, 2024
DENVER, April 15, 2024 /PRNewswire/ -- MetaRouter, the industry trailblazer in server-side integrations and data management, today announced that it has joined the Braze Alloys program as an official technology partner. By joining Braze Alloys, MetaRouter becomes part of a curated ecosystem of best-in-breed technology and solutions partners to help integrate, customize, and amplify customer engagement capabilities.
Press Release
Digital Marketing
Introducing Silverstone Technologies' Custom Services Designed for B2C Companies
Apr 15, 2024
SST Logo Silverstone Technologies offers custom services for B2C companies, providing tailored solutions in SEO, PPC advertising, social media marketing, and more. In today's B2C market, businesses must have strategies that connect with customers and get results, Silverstone helps businesses tackle challenges and reach their marketing goals confidently.” — Founder & CEO, Adil Farooq.
Press Release
Customer Experience
Varyence: Leveraging AI to Power Personalized Customer Experiences for Businesses
Apr 15, 2024
AI-driven predictive analytics for automating customer service NEW YORK, USA, April 14, 2024 / EINPresswire.com / -- Varyence helps organizations identify and solve real-world business problems using the latest AI and business automation technologies. Organizations are seeking ways to scale customer service, enhance their customers’ experiences, and differentiate themselves in the market through increased customer satisfaction.
Press Release
Digital Experience
News AI Startup Zette Exceeds Crowdfunding Goal, Closing Round on April 26
Apr 12, 2024
Zette exceeds crowdfunding goal on Wefunder Zette breezes past Wefunder crowdfunding target, signaling growing demand for easy access to paywalled news. SAN FRANCISCO, CA, USA, April 10, 2024 / EINPresswire.com / -- Zette —founded by Harvard graduate and former Twitter product manager Yehong Zhu—has surpassed $750,000 raised, exceeding its initial target on Wefunder.
Press Release
Customer Experience
Drip Drop Distro Unveils New Website: Elevating the Online Shopping Experience for Wholesale Buyers
Apr 12, 2024
The new and improved site features a variety of unique features and functionalities for added convenience and to better address customer needs BOISE, Idaho, April 12, 2024 /PRNewswire/ -- Drip Drop Distro, a leading wholesale and distribution company in the counterculture space, recently launched a revamped website, setting a new standard for convenience, accessibility and innovation in the industry. DripDropDistro.com now boasts an updated, modern look, enhanced navigation and an effortless shopping journey for customers seeking premium brands at competitive prices.