The Wire (Page 132)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Expanded SAS Viya Uses Generative AI to Accelerate Customer Productivity
Apr 17, 2024
Leading data and AI platform helps explain and integrate large language models to augment existing processes; SAS Data Maker will address critical challenges without compromising sensitive data LAS VEGAS, April 17, 2024 /PRNewswire/ -- SAS INNOVATE -- So many organizations have jumped on the GenAI bandwagon in the last year, but are those efforts delivering results yet? If the organization uses the SAS ® Viya ® data and AI platform, the answer is a resounding yes. Infused with large language model (LLM) orchestration strength, SAS Viya is already helping customers accelerate efficiency and productivity.
Press Release
Contact Center
ASAPP Unveils GenerativeAgent™, a Generative AI Application Capable of Fully Automating Contact Center Interactions
Apr 17, 2024
NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- ASAPP, the generative AI company for contact centers, today unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of contact center interactions. GenerativeAgent can handle complex, free-form interactions that weren’t automatable with prior technology.
Press Release
Customer Experience
NHTrust Selects Wealthbox for Firmwide CRM Software Implementation
Apr 17, 2024
PROVIDENCE, R.I., April 17, 2024 /PRNewswire/ -- Wealthbox, the highest-rated CRM software for financial advisors, today announces a new firmwide CRM agreement with NHTrust. With $1.4B in AUM, NHTrust advises individuals, trusts, and nonprofits, and operates offices throughout New Hampshire.
Press Release
Digital Marketing
DiGennaro Communications Launches Partnership With Marketing Veteran Jon Bond
Apr 17, 2024
DiGennaro Communications Partners with Marketing Veteran Jon Bond Bond will join forces with CEO Samantha DiGennaro to expand DGC’s proprietary Marketing to Marketers offering (M2M®). New Marketing to Marketers (M2M ®) Offering Evolves Agency into Creative Brand Building and Strategic Consulting for Marketing Organizations NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- DiGennaro Communications (DGC), the leading independent B2B strategic communications agency serving the media, marketing, technology and entertainment sectors, today announced a partnership with marketing industry veteran Jon Bond, who joins forces with DGC Founder and CEO Samantha DiGennaro to expand DGC’s proprietary Marketing to Marketers offering (M2M ®) to help CMOs, CROs, Founders, CEOs and company leaders build enterprise and personal brands in support of business growth.
Press Release
Customer Experience
Former Microsoft Exec to Join Qualtrics as President of AI Strategy
Apr 17, 2024
Pall will architect and lead an exciting new era of AI-powered experience management, transforming the way companies create better experiences for customers and employees PROVO, Utah & SEATTLE (April 17, 2024) — Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Gurdeep Singh Pall as its first-ever President, AI Strategy. Pall will guide the company’s AI initiatives as Qualtrics develops powerful, generative, causal and predictive AI innovations powered by the world’s largest database of human sentiment.
Press Release
Digital Marketing
Squadhelp – The World’s Leading Naming and Branding Platform – Rebrands to Atom
Apr 17, 2024
Atom will be an ecosystem for early-stage startups that offers founders everything they need to build and launch a brand Atom is Building a Startup Ecosystem For Naming, Branding, and More Atom is an inspiring, memorable, and innovative name that people can get excited about. As a naming startup, we are betting on ourselves and aspiring to become a B2B household brand.” — Darpan Munjal, Founder and CEO of Atom HOFFMAN ESTATES, ILLINOIS, UNITED STATES, April 17, 2024 / EINPresswire.com / -- Squadhelp – the world's largest company naming and branding platform – is thrilled to announce its rebrand to Atom.com.
Press Release
Customer Experience
Designhill Introduces Website Builder Service for Businesses of All Sizes
Apr 17, 2024
Designhill- Graphic design services Designhill, committed to helping businesses of all sizes, introduces website builder services to help them get online quickly and easily. WILMINGTON, DE, UNITED STATES, April 17, 2024 / EINPresswire.com / -- Designhill, a creative marketplace, announces website builder services for businesses of all sizes.
Press Release
Digital Marketing
DMi Partners Unveils Digital Asset Creation Product to Revolutionize Brand Marketing Efforts
Apr 16, 2024
PHILADELPHIA, April 15, 2024 (GLOBE NEWSWIRE) -- DMi Partners, the award-winning full-service performance marketing agency specializing in affiliate, email, paid search, and SEO, today announces the launch of its cutting-edge Digital Asset Creation (DAC) product. With DAC, DMi Partners aims to address the pressing need for streamlined and efficient digital asset creation in today's rapidly evolving marketing landscape.
Press Release
Customer Experience
OpenDialog Joins UiPath Marketplace as Advanced Technology Partner
Apr 16, 2024
OpenDialog logo By seamlessly integrating our advanced platform with UiPath, we are empowering businesses to execute work more efficiently and deliver exceptional customer experiences across multiple touchpoints.” — Dean Chapman, Chief Commercial Officer at OpenDialog LONDON, UNITED KINGDOM, April 16, 2024 / EINPresswire.com / -- OpenDialog, a trusted provider of enterprise-grade conversational AI solutions for regulated industries today announced a bi-directional integration with the UiPath Business Automation Platform that aims to revolutionize AI interactions for companies that operate in regulated industries. OpenDialog offers a conversational AI platform built from the ground up for businesses operating in heavily regulated sectors.
Press Release
Customer Experience
Corevist Introduces the Golden Bull Awards to Recognize Client Achievements in B2B Ecommerce
Apr 16, 2024
DURHAM, NORTH CAROLINA, USA, April 16, 2024 / EINPresswire.com / -- Corevist, the B2B ecommerce platform that powers customer-central digital channels, introduces the Golden Bull Awards, a new annual initiative to honor achievements in digital commerce. Winners will be announced May 3, 2024, highlighting the most innovative and impactful transformations.