The Wire (Page 126)

AI-powered CX toolkit empowers B2C enterprises to unify systems, streamline processes and deliver exceptional customer experiences PALO ALTO, Calif., April 30, 2024 /PRNewswire/ -- Zingtree, a leading AI-powered customer experience (CX) automation platform, today announced the launch of its AI CX toolkit: CX Answers and CX Actions. Designed to help B2C enterprises unify their disconnected systems, processes, and workflows, these new tools will help businesses automate nearly every customer interaction, making each one fast, efficient, and more satisfying for customers and agents alike. "Despite heavy investments in AI-enabled CRMs, chatbots and contact centers, we continue to see a lack of effective automation in today's complex customer service environments, ultimately leading to frustrated agents and customers," said Juan Jaysingh, chief executive officer and board member of Zingtree. "We developed CX Answers and CX Actions to empower businesses to overcome these obstacles through the power of AI and automation.

SAN JOSE, CA, UNITED STATES, April 30, 2024 / EINPresswire.com / -- TapClicks, the leading provider of Smart Marketing solutions, today announced a synergistic sales and marketing partnership with Composer, leveraging the power of AI (artificial intelligence) to deliver significant advertising efficiencies using AI for content creation. Every business struggles with writing engaging content, a cornerstone of brand success.

TradeCentric's customers can now benefit from an enhanced connector that elevates the integration experience and redefines B2B eCommerce excellence CHARLOTTESVILLE, Va., April 30, 2024 /PRNewswire/ -- TradeCentric today announced it has updated TradeCentric for Salesforce B2B Commerce Lightning on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts. These updates, which will enable Salesforce Commerce Cloud users to easily connect with B2B buyers on any leading procurement solution or ERP system to drive eCommerce sales, now supports Level 2 PunchOut, edit cart, active order protection and enhanced data.

Solution offers a 24-hour SLA and no onboarding fees CONWAY, Ark--( BUSINESS WIRE)-- Acxiom, the global leader in customer intelligence, today announced its strategic integration with DeepIntent, the healthcare advertising platform. Healthcare brands, marketers, and agencies can use DeepIntent's Demand Side Platform (DSP) to directly access Acxiom’s exclusive health interest audiences, detailed, HIPAA-compliant health-related interest data, and advanced analytics, increasing healthcare interest marketing campaign speed, engagement, and conversions.

Series B raise led by Altimeter Capital with participation from new and existing investors EQT Ventures, Newion, Senovo, Mosaic Ventures, La Famiglia Growth Funding round sets new record in the European ecosystem for contact center AI Proceeds will be used to further innovate its AI-powered platform and product line-up and advance Parloa’s expansion in new growth markets including the US BERLIN & NEW YORK, April 24, 2024 – Parloa, a leader in AI-powered automation for customer service, today announced that it has raised $66 million in Series B funding led by Altimeter Capital, with participation from new and existing investors EQT Ventures, Newion, Senovo, Mosaic Ventures and La Famiglia Growth. Today’s funding brings Parloa’s total capital raised to-date to $98 million, following its $21 million Series A funding round led by EQT Ventures and extended in a second closing to bring Series A to a total amount of $27 million in 2023.

Folio3 introduces five powerful Shopify apps: Notify Me, Refer a Friend, Store Locator, Wishlist, and Subscriptions. SAN MATEO, CALIFORNIA, UNITED STATES, April 29, 2024 / EINPresswire.com / -- Folio3, a leader in delivering innovative software solutions, is excited to announce the launch of five new apps on the Shopify App Store, designed to help merchants optimize their online stores and enhance customer engagement.

Account Based Marketing Lead generation services Intellitechsoln Services Intellitech Solutions, a leading provider of B2B marketing solutions, is revolutionizing the industry with its innovative approach to lead generation. From the moment we partnered with Intellitech Solution for our lead generation and programmatic advertising needs, our business saw an exponential growth trajectory.” — Intellitech client FRAMINGHAM, MASSACHUSETTS, UNITED STATES, April 29, 2024 / EINPresswire.com / -- Intellitech Solutions, a leading provider of B2B marketing solutions, in the industry with its innovative approach to lead generation.

The Wise Agent Brand Ambassador program fosters stronger connections between real estate experts and the development of Wise Agent products. We are excited to announce the debut of our Brand Ambassador program, especially during a crucial year in the real estate industry.” — Eleni Sommershield, Chief Operating Officer of Wise Agent FOUNTAIN HILLS, ARIZONA, UNITED STATES, April 29, 2024 / EINPresswire.com / -- Wise Agent has announced its new Ambassador Program, a group of top real estate professionals from across the country who are bringing their knowledge and insights to help Wise Agent deliver an industry-leading CRM.

RICHARDSON, Texas and INDIANAPOLIS, April 29, 2024 /PRNewswire/ -- KLaunch, a leader in omni-channel conversational AI solutions, proudly announces its partnership with RealPage Exchange, introducing 'Claire,' an innovative AI platform set to transform property management, leasing, data analytics, maintenance and autonomous operations. Developed by KLaunch, Claire integrates cutting-edge omni-channel conversational AI technology from its predecessors, KBot Lightning and HumanX, surpassing current market offerings with its advanced capabilities.

INSIDEA Celebrates Monumental Growth and Industry Leadership in Digital Marketing INSIDEA, a digital marketing leader, has rapidly achieved immense success and acclaim across industries. The future of INSIDEA is incredibly bright as we continue to innovate, evolve, and adapt to the ever-changing needs of our clients and the digital landscape.” — Pratik Thakker, Founder and CEO at INSIDEA DOVER, DELAWARE, USA, April 29, 2024 / EINPresswire.com / -- INSIDEA, a full-service digital marketing and HubSpot agency, has enormously impacted the business world.