The Wire (Page 243)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
May 23, 2023
Cyara, the creator and leader of the Customer Experience (CX) Assurance category, today announced its integration of OpenAI’s GPT-3, which will accelerate the generation of training and testing data for Cyara Botium, the company’s one-stop solution for comprehensive, automated chatbot and conversational AI CX testing and assurance. By integrating OpenAI’s GPT-3, it allows enterprises to accelerate the development of their chatbots and voicebots while simultaneously improving chatbot quality. “Cyara is leading the charge in delivering exceptional conversational AI experiences by recognizing the power of large language models (LLMs).
Press Release
Digital Experience
Oracle Cloud Elevates the Customer Experience at Prada Group
May 23, 2023
Oracle has announced the successful deployment of its cloud-based retail solutions at Prada Group. The leading, luxury brand is on a journey to combine its physical and digital offerings to get to know its customers better and use data to deliver an increasingly personalized experience.
Press Release
Customer Experience
MutualMarkets Announces Nate Amack as Chief Technology Officer
May 23, 2023
MutualMarkets, a co-marketing advertising platform built with AI, is pleased to announce that Nate Amack has been appointed its Chief Technology Officer. In his role as CTO, Nate will be responsible for the development and implementation of MutualMarkets AI technology platform.
Press Release
Digital Experience
mCloud Provides Update From Special Committee Exploring Strategic Alternatives
May 23, 2023
mCloud Technologies Corp. (NASDAQ: MCLD) (TSX-V: MCLD) ("mCloud" or the "Company"), a provider of cloud technology solutions optimizing the performance, reliability, and sustainability of energy-intensive assets, today provided an update on the Company's exploration of currently active strategic alternatives. On March 29, 2023, mCloud announced it had formed a special committee comprising independent members of mCloud's Board of Directors (the "Special Committee") for the purposes of exploring strategic alternatives to maximize shareholder value, including retaining ATB Capital Markets Inc. ("ATB") and Maxim Group LLC ("Maxim") as financial advisors.
Press Release
Digital Experience
Launched today: Infosys Topaz - An AI-first offering to accelerate business value for global enterprises using generative AI
May 23, 2023
Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today launched Infosys Topaz - an AI-first set of services, solutions and platforms using generative AI technologies. It helps amplify the potential of humans, enterprises and communities to tap into the next generation of opportunities to create value from unprecedented innovations, connected ecosystems and pervasive efficiencies.
Press Release
Digital Marketing
Clearview Social Introduces Artificial Intelligence Technology to Elevate Professional Firms’ Social Media Marketing Initiatives
May 23, 2023
Clearview Social, a social media marketing platform for professional firms, today announced a new artificial intelligence (AI) integration called “Social Shuffle,” powered by OpenAI’s ChatGPT. The new feature automatically generates variations of a company’s social media posts to eliminate redundancy on LinkedIn and other channels.
Press Release
Digital Experience
C&A and Palantir Develop Artificial Intelligence Model to Optimize the Product Purchasing and Inventory Restocking Process
May 23, 2023
Palantir Technologies Inc. (NYSE: PLTR) ("Palantir"), a leading builder of operating systems for the modern enterprise, and C&A Modas S.A ("C&A"), one of the largest retail chains in the fashion world, has announced the development of an Integrated Management Flow system using the Palantir Foundry platform.
Press Release
Digital Marketing
Amify Has Closed Its Series B Funding
May 23, 2023
Amify (goamify.com), a leading provider of technology-enabled Amazon optimization and advertising solutions, has closed its Series B funding round with a total of $10 million in investment. This round of fundraising was led by strategic, growth-oriented investors including Mercury Fund, Cincy Tech, and SAAS Ventures along with participation from several undisclosed angel investors.
Press Release
Digital Experience
Sapiens Joins Forces With Microsoft to Leverage Generative AI for Insurers
May 23, 2023
Sapiens International Corporation, (NASDAQ: SPNS) and (TASE: SPNS), a leading global provider of software solutions for the insurance industry, announced today an agreement to integrate Microsoft Azure OpenAI Service to harness the most advanced generative AI models and tools for the insurance industry. Sapiens will integrate Microsoft Azure OpenAI and Azure Power Virtual Agents to provide generative AI solutions for insurance companies, allowing customers to easily navigate complex documents such as policies, terms and conditions, and more, using natural large language AI models.
Press Release
Digital Experience
FlowX.AI Raises the Largest Enterprise Software Series a in the Last Two Years to Transform Application Modernization at Large Banks
May 22, 2023
FlowX.AI, the world's first AI enterprise application modernization platform for large financial services organizations, has announced that it has raised a $35 million Series A funding round.