The Wire (Page 92)

The all-in-one SurveyMonkey for CX offering includes a native Salesforce integration, multichannel feedback collection tools, and industry-leading survey branding and design features—providing everything most companies need to start building and scaling customer experience programs SAN MATEO, Calif., July 30, 2024 – SurveyMonkey, a global leader in online surveys and forms, today announced SurveyMonkey for CX, an approachable, all-in-one solution that helps business owners, customer experience pros, and marketers alike listen to customers and improve their experience. The offering leverages the SurveyMonkey Enterprise platform, which includes SSO, data encryption, access controls, and HIPAA-compliant features to safeguard customers’ sensitive data.

Digital content is the lifeblood of today’s online world. But for many businesses, managing the ever-expanding volume of digital assets has created a situation you could call “content chaos.” View original news on Contentful.

B2B Marketing innovator accelerates expansion, appointing Marc Laplante as CEO and Charlie Allieri as President, to capitalize on surging market demand WESTWOOD, Mass., July 30, 2024 /PRNewswire-PRWeb/ -- Intentsify, the leading provider of B2B intent data and AI-powered signal-based marketing programs, today announced two key leadership changes: co-founder Marc Laplante is returning as Chief Executive Officer (CEO) and Charlie Allieri has been appointed as President. Under Laplante and Allieri's leadership, Intentsify plans to build on the company's strong momentum and further accelerate growth. "It is an honor to be leading Intentsify as we continue to build on our momentum," said Laplante. "This is a talented team and, together, we will emphasize value for our customers, stakeholders, and employees.

Flexibility to Create Custom Segments or Use Pre-built Segments Using GenAI Unlocks New Lever for Growth for Enterprises NEW YORK, July 30, 2024 /PRNewswire/ -- The ability to create relevant and impactful content is essential for marketers to break through digital noise and connect with customers. For example, Gen Z consumers respond to communications that are authentic and personalized.

Company continues to accelerate investment and pace of development with Canva AI products now used more than 7 billion times SYDNEY--( BUSINESS WIRE)--Canva, a world leader in visual communication with more than 190 million monthly active users, today announced plans to acquire Leonardo.AI.

SAN DIEGO, July 29, 2024 (GLOBE NEWSWIRE) -- Chatmeter, the leader in multi-location intelligence, today announced the release of Surveys 2.0, a first-of-its-kind solution from its Pulse Ai: Signals platform. This new AI-driven solution provides multi-location businesses with a comprehensive 360° view of customer insights by continuously analyzing survey data, reviews, and social data together in real-time – a first in the industry.

Top Technology Firms Streamline Business and Customer Focus with Acquisitions and Strategic Alliance NEW YORK, July 29, 2024 /PRNewswire/ -- Net at Work, one of North America's largest technology providers and advisors for small and mid-size businesses announced today it has entered a strategic Alliance with Kensium, a leading eCommerce agency and technology provider headquartered in Hyderabad, India. The global partnership is marked by the reciprocal acquisition of business units and intellectual property assets.

Partnership is exclusive within the healthcare BPO industry PLANTATION, Fla., July 29, 2024 /PRNewswire/ -- Everise, a leader in transforming customer service for global healthcare companies, today announced its exclusive partnership with Sanas, a global leader in real-time speech and accent conversion technology. The partnership provides Everise exclusive access to Sanas' services in the healthcare Business Process Outsourcing (BPO) provider domain, enhancing customer satisfaction, productivity, and cost efficiencies in the competitive industry.

Recent Platform Enhancements Include Extending 8x8 Intelligent Customer Assistant to Support Voice Interactions and Additional AI Capabilities Across the Entire 8x8 Platform CAMPBELL, Calif.--( BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest enhancements include extending 8x8 Intelligent Customer Assistant to support voice interactions and new AI capabilities spanning the entire 8x8 platform.

Cleveland, Ohio – July 25, 2024 – Aionic Digital, a leader in artificial intelligence (AI), technology consulting, and systems integration solutions, is excited to announce a strategic partnership with MoEngage, a renowned, insights-led, customer engagement platform. With this partnership Aionic Digital is now part of the MoEngage Catalyst Partner Program, which focuses on helping brands scale at speed.