AI in Call Centers(Page 294)

Don't Let Sales Push Customer Relationships into the Background

Customer Experience: We Have Customers, Not Users

Digital Marketing News: BlogFrog, Outbrain Use Analytics to Target Influencers

Telerik Launches 'Integrated Cloud Environment' for Hybrid Mobile App Development

Sitecore CXM Offers Branded Social Communities & Social Starter Kit #SitecoreSym

Social Media Drives Consumer Action #futurem

Apple Unveils New Mac Line Up, Fourth-Generation iPad and iPad mini Starting from $329

Is it Comeback Time for Movable Type?

Digital Disruption Can Connect Your Core to Your Customers #futurem

Optify Connect Improves Lead Management: Links Behaviors, History to Website Visitors

Adobe's Global Digital Advertising Update Sees Increase in Social Engagement and Mobile Traffic

Today's the Day for the iPad Mini Reveal, With a Live Feed

Microsoft Shows Off Skype for Windows 8

Aprimo Relationship Manager 6.6 Offers Advanced Campaign Analytics & New Data Visualization Tools

dlvr.it Offers Paid Social Syndication Plans With Geotagging, Scheduling Enhancements

Struggling with B2B Social Marketing? Here's What to Do Now

Google Report Looks at Content, Marketing Strategies in a Multi-Screen World

Socially Devoted? A Challenge to Be More Responsive on Facebook

WoodWing's SmartDPS to Help Enhance Adobe's InDesign for Digital Publishing Ease

Salesforce Marketing Cloud Beefs up Social Insights Analytics, Partners with TrendSpottr & Lexalytics

Mozilla Firefox Aurora Marketplace Opens For Android Users, Time to Get Testing

Spread a Positive Brand Message Via Social Media Influencers #rdm12

The New Google Chromebook, Low Profile and Low Price

Microsoft Makes a Marketing Automation Play With MarketingPilot Acquisition

Pinterest Lets You Block Users & Report Profiles, Let the Security Begin

Report: 'New Paradigm' of Data for the Social Enterprise

Newsweek Drops Print Edition, It's Digital Publishing Only for 2013