Latest Articles by Marisa Peacock(Page 8)

Improving the Mobile Coupon Shopping Experience

Engage, Reward, Build Customer Loyalty with PunchTab

Benefits, Challenges and the Future of Marketing Automation [Infographic]

Get on the Samepage: Social Collaboration for the People

New Piktochart Release Makes Infographics Interactive: Adds Links, Clickable Tabs

When a Customer Calls: Optimizing the Customer Experience Across All Channels

Workshare Releases Mobile App for Secure Document Collaboration on iPad, iPhone

Tweet Jam Recap: The Customer Life Cycle #CXMChat

Spredfast Adds Bazaarvoice to Improve the Voice of the Customer

Optify Study Reveals Primary Sources of Traffic for B2B Websites

The Inauguration's Social Success and What it Means for Business #inaug2013

Engaging Customers After Purchase: What is the Value of an Existing Customer? [Infographic]

Digital Savvy CMOs Talk About the Future of Digital Marketing

Eccentex Finds Knowledge Workers Lacking Necessary Tools for Productivity [Infographic]

5 Customer Feedback Trends for 2013

Text Analytics: What are They, Why are They Important to CXM?

Symantec Surevey Reveals More Retention Plans, More Risk

LinkedIn Reaches 200 Million Members [Infographic]

Get to Know Your Customer Experience Lifecycle #CXM

Will 2013 Be the Year that HTML5 Takes Over?

A Look Back at Social Media in 2012

A Look Back at Digital Marketing in 2012

[Infographic] Information Management in 2012

Eccentex: What We Can Learn From Dynamic Case Management in 2012

Meet a Real Life Chief Customer Officer: Michael Idinopulos

[Infographic] Social Business in 2012

[Infographic] Customer Experience Management in 2012