Latest Articles by Shelagh Collins(Page 2)

News You Can Use: Microsoft, Facebook, Zendesk, More

News You Can Use: RAMP, TubeMogul, Vidder

News You Can Use: NetBase, Apttus, Bynder, More

News Bites: Acquia, Sisense, Adobe, More

News Bites: Interact Intranet, Act-On, Gleanster, Pantheon, More

News Bites: Slack, e-Spirit, Website Governance, More

News Bites: FTI, IBM, Sitrion, Cloudwords, More

News Bites: G2 Crowd, Laserfiche, Magento, TrustRadius, More

News Bites: Celum, Xerox, Google, Oracle, More

News Bites: MartMobi, OpenText, @AnalyticsWeek, More

News Bites: Apsalar, adaptiv.io, Vidyard, MEC, Celtra, More

News Bites: Legal Publish, Paltalk, CommerceHub, Lanyon

News Bites: Predictive Insights, Brainshark, Avaya, Google, More

IDC Predicts Hard Times Ahead for CMOs

IDC's Look at the Future of Social Technologies

Videos for Experiences, Sounds for the Sightless, Pictures for Words

Personality Matters in Customer Service

News Bites: Launches and Platforms, Releases and Integrations

News Bites from [24]7, Onapsis, TeleTech, Vanilla Forums, More

New Fashioned Customer Service: Restoring Intimacy

Love Fest for Big Data ... in Pittsburgh

News Bites: Releasing, Renaming and Growing Revenue

Some Assembly Required: Digital Marketing Tech Integration

News Frights: Getting Social, Embarrassed and ... Scared

Ad Forecasters Offer 'Mildly Bizarre' Glimpse of the Future

Can You Make Google Love Your Global Content?

News Bites: Real Science, Easy Apps, Get Togethers and Tree Hugging