You may have a great community solution, but if you don't offer mobile access, then it's probably not going to get used. Telligent (news, site) has recently announced some improvements to the mobile experience for Telligent Evolution.

Everyone is Going Mobile

Whether it's a smartphone or a tablet, just about everyone is getting mobile. Even when we are working at our desks, our mobile devices are right beside us calling our name. We know this will be a big year for mobile and that organization's need to consider mobile access to their solutions, and community solutions are no exception.

Which is why Telligent has updated the mobile experience within Telligent Evolution -- the platform that underpins all of its community solutions.

The biggest improvement is the ability to support the latest touch screen mobile devices, like the iPhone, Blackberry Torch and Android.

In addition, you get some of the following capabilities:

  • In line replies and comments
  • One click updates to status messages
  • Easily link co-workers to their community activity

The new Telligent mobile experience is similar to the web experience with search, tabs and vertical scrolling all included.

Mobile is Core to How We Work

In a recent InformationWeek interview, Telligent CTO Rob Howard said that mobile has been part of the Telligent strategy from the beginning.

As our implementation evolved, we deployed it internally to connect with each other, externally so customers could connect, and we've worked with 12 enterprise partners to get their feedback," he said. What he found is "Mobile is core to how people work. I travel a lot and I expect when I go to my community or a customer that there should be a mobile experience."

He's certainly not the only one to expect a mobile experience. A recent Ericsson report estimates that the number of mobile broadband subscriptions will double this year to over a billion users, surpassing wired and broadband users.

The only thing we see missing from the new mobile experience is support for Windows Phone 7, especially considering Telligent is built on a Microsoft platform. However, the company has indicated that there are more plans for mobile in 2011, so it's possible that Windows support is in the works.