Big Blue Cheers, 'We're Number One in ECM!'

3 minute read
Barb Mosher Zinck avatar
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The Forrester Wave for ECM Suites in 2007 is out, and like its rival the Gartner Magic Quadrant, it has listed IBM as the leader in Enterprise Content Management.The Forrester Wave: ECM Suites Q4, 2007 was released November 9th. It evaluated 11 ECM vendors against 60 criteria in three high level categories: Current Offering, Strategy/Roadmap, and Market Presence.IBM was listed alongside Oracle, EMC and Open Text as leaders in Enterprise Content Management with a suite breadth and strong focus on Enterprise Information Management. Overall though, Forrester gave IBM the thumbs up for the number one spot.We're talking specifically about IBM's FileNet P8 version 4.0 ECM Suite (thank the lord for acquisitions). According to the Forrester report, "IBM distances itself from other enterprise content management (ECM) suite vendors by offering the richest core set of ECM capabilities: imaging, document management, content archiving, records management, and content integration." In addition to FileNet P8, its Lotus offering and information management portfolio add to its clout as an ECM leader.According to a press release from IBM, the company's ECM suite supports the company's global Information Demand initiative. Notice the lack of talk about IBM's WCM capabilities here, which are apparently lacking in a major way. Even Gartner, in its 2007 Magic Quadrant report, says IBM's web content management lags behind their competitors.LeadersSo who else came out smelling like a rose in Forrester's report? Well again thank the lord for acquisitions because Oracle's Stellent buy pushed it onto the leader board with EMC and the lone pure play vendor Open Text (bolstered by strategic partnerships alongside Microsoft and Oracle). Strong Performers with DifferentiationMicrosoft's SharePoint is moving up. Part of its advancement is related to the single foundation for collaboration and content management issues, and to the integration with the desktop world via MS Office.Interwoven and Vignette are hanging out here, selling content-centric applications as opposed to "a suite to rule them all." Lastly, Hyland Software's OnBase differentiates itself based on its Microsoft platform and content-centric focus.Contenters with Room to GrowSAP is here, but maybe it should just be used solely for accessing content, not serving as repository, says Forrester. Xerox is making its mark with on-demand services like imaging and workflow. Lo and behold, an open source vendor has made it to the score board. Alfresco brought its offering to the table and managed to grab a seat at the back. The report says it's best as a departmental initiative because of its lack of key capabilities like BPM, enterprise search and collaboration. But hey, at least Forrester acknowledges there's a whole world of open source out there that can compete. Too bad Gartner doesn't see it the same way.All in all, no real surprises here, since we heard most of it from Gartner first (their Magic Quadrant report was released September 30th). Even CMS Watch has similar viewpoints on the ECM landscape. Maybe we could convince these guys to produce a single report instead of making us pay for three reports that tell us almost the exact same thing.