Articles
Tag: gartner
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6 Takeaways from Gartner's Magic Quadrant for Web Content Management
WCM is core technology to delivering customer experiences. For those purchasing or upgrading, there lots of choices and noise out there.
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Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News
Catching up on the latest customer experience software news.
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Are Senior Managers Out of Touch With Workers' Digital Needs?
Recent Gartner research shows that managers are out of touch with their workers digital needs.
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8 Things Business Users Should Look For In A CMS
With content still key in digital workplaces, here are 8 things organizations should be looking for in current content management platforms.
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Gartner Predicts Global AI Business Value Will Reach $1.2T, Sprinklr Updates, More News
Catching up on the latest in customer experience software news.
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Gartner Names Content Marketing Platform Leaders, Adobe Updates Experience Cloud, More News
Catching up on the latest in digital customer experience software news.
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7 Big Problems with the Internet of Things
If the IoT is exposed to weaknesses, then so are enterprises that are connected to it. Here are the current challenges facing IoT security and success.
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9 Tips to Consider When Selecting a Digital Experience Platform
With customer touchpoints spanning desktops, mobile devices and more, organizations are seeking a single platform to help deliver better digital experiences.
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Gartner Names Digital Experience Platform Leaders, eZ's New CEO, More News
In our customer and digital experience news wrap up, we report who made the cut in Gartner's first Magic Quadrant for Digital Experience Platforms.
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Gartner Analyst: AI Application Development Is Stuck in 1958 (For Now)
Tom Austin discussed artificial intelligence myths and hypes at the AI World conference in Boston
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5 Reasons Marketing Budgets Will Drop In 2018
After three years of growth recent data predicts marketing spending will slip in 2018.
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The Role Of Emotion In Digital Customer Experiences
Research is proving that emotion plays a big role in customer experience and how your organization craft theirs will be the difference between success and failure.
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New Players in Digital Marketing Analytics Emerge
CMSWire's Dom Nicastro met with Gartner's Martin Kihn, author of Gartner Magic Quadrant for Digital marketing Analytics, to find out where this fast-paced market is headed.
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Gartner Ditches ECM, Names 3 Content Services Platform Leaders
In last year's Magic Quadrant for Enterprise Content Management (ECM), Gartner analysts and authors Karen A. Hobert, Gavin Tay and Joe Mariano redefined ECM as, "a set of services and micros
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