Feature
Research Report
The 2026 State of CX Outsourcing
Social Business was all the rage this week and these articles stood out from the pack:
- Social Enterprise ROI: Measuring the Immeasurable
- 5 Tips for a Truly Social Business
- Engaged, Collaborative Employees Require CXM Style Thinking
But it wasn't all strategy and best practices: Yammer jumped into document collaboration, eXo built a Social Intranet in the cloud and Atlassian released an update to Confluence.
Next Wednesday, April 18th, our Digital Asset Management (DAM) tweet jam takes place. Tune in to get the latest on DAM strategies, best practices and a grasp of how DAM is impacting Customer Experience and Web Experience. All the Tweet Jam details are here.
Most Popular
- 5 Steps to Creating More Effective Content
- The Art of SharePoint Success: Architecture - The User Centric Intranet
- Yammer Acquisition Adds Document Collaboration to Social Networking
- Microsoft's Vision for Social & What That Might Mean for SharePoint
- Why Intranet Governance is Overrated: It's Really About Change Management
Featured
Big Data + Customer Experience: Are You Ready?
Join CMSWire, Human 1.0 and Adobe Systems on May 2nd as we look at how big data is shifting digital experience practices and tools (this is an online event).
> Reserve Your Seat
Join CMSWire, Human 1.0 and Adobe Systems on May 2nd as we look at how big data is shifting digital experience practices and tools (this is an online event).
> Reserve Your Seat
Editor's Picks
- Autonomy's Private Cloud Growth Points to Big Data & Customer Experience
- Social Enterprise ROI: Measuring the Immeasurable
- 5 Tips for a Truly Social Business
- The Oasis Web Experience Management Initiative (WEMI) Kicks Off in Copenhagen
- Engaged, Collaborative Employees Require CXM Style Thinking
Around the Web
- Social Business – 3 Themes for Implementation
- 'Be curious, not furious
- Two Questions that Set the User Experience Bar
- Marketing wants to own ‘Social Engagement?’ Think again.
- Branding inconvenience
Featured Events (all events | post your event)
- Apr 18 -- Forrester's Marketing Leadership Forum Los Angeles
- Apr 24 -- Internet World London 2012
- Apr 26 -- (Webinar) Why Enterprise CMS Projects Fail, and How to Avoid the Pitfalls
- May 02 -- (Webinar) Big Data + Customer Experience Management: Are You Ready?
- May 08 -- J. Boye Philadelphia 12
Featured Jobs (all jobs | post your job)
- Creative Lead, Copywriter (Creative Lab) in New York at Google
- Software Architect in Washington DC at Armedia
- Senior Software Engineer in Portland at Jive Software
- Senior Vice President of User Experience in San Francisco at Salesforce
- Client Services Project Manager in New Jersey at Connotate