Steep Cost of Digital Experience Failure
You can try to spin failure as a learning opportunity. But when it comes to digital experience, the data shows that disappointing your customers has a brutal cost. Read more.
Learning Opportunities
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Webinar
Feb
22
How Microservices, API-first, Cloud and Headless Fit Into a Modern eCommerce Architecture
Learn how the components of a MACH architecture fit into a modern ecommerce platform
Webinar
Feb
23
Why Machine Learning is a Marketer’s New Superpower
Looking for the cheat codes to turn massive amounts of customer data into meaningful insights?
Conference
May
10
CMSWire CONNECT 2023
Don't miss the most impactful customer experience conference of they year — live in Austin, Texas May 10-12, 2023.
Conference
May
10
Reworked CONNECT 2023
Don't miss the most impactful employee experience conference of they year — live in Austin, Texas May 10-12, 2023.
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Top Stories
What got us talking this week:
Customer Experience
- New Majority Investment Values Sitecore at $1B
- How Social Media Helps You Optimize ABM
- Wrestle Big Data Into Better Customer Experiences
- The Future of MarTech Centers On CX
Social Business
- There's Hope For Artificial Intelligence in the Workplace
- Work in Tech? Exercise Your Emotional Intelligence
- Why Office 365 Is Your Path to Streamlined Productivity
- Collaboration is Not an Outcome
Enterprise Information Management
- Elastic Stretches Its Advanced Search Engine
- An Old Trick to Coax Out Data Insights
- Durable Links Make SharePoint Files Unbreakable
- Forget Hadoop: Takeaways from #StrataHadoop
Featured Events (all events | post your event)
- April 5 — Chief Analytics Officer Forum Sydney 2016
- April 6 —
Creative Operations Essentials Webinar Series - Maxing Out Your Metadata
- April 13 — CMSWire Webinar: Managing Complex Digital Assets at Massive Scale
- April 14 —
Creative Operations Essentials Webinar Series - Tips for Distributing Final Assets to Your Teams
- April 20 — Early Executive Roundtable: OK so Enterprise Search is "Janky" - Now What?
Featured Research
- Report: Is the Data Warehouse Dead?
- E-Book: Engagement Marketing 101
- Guide: Creative Director’s Guide to Enterprise DAM
- Guide: Upgrading to Sitecore 8.0: How to plan and mitigate risks
- Guide: Sitecore CMS Best Practices: An implementation audit guide
Have a tip to share with our editorial team? Drop us a line: